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Blake Utter Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blake Utter Ford from DealerRater.

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BAD SERVICEMEN

Very unprofessional and after $1000 the problem I have is worse!!!! Pretty much told they have no clue!!The customer service from the service dept. was beyond bad, so I spent $1000 to have a worse problem!!!

BAD SERVICEMEN

Very unprofessional and after $1000 the problem I have is worse!!!! Pretty much told they have no clue!!The customer service from the service dept. was beyond bad, so I spent $1000 to have a worse problem!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Help me get my car fixed

Please do not trust this dealership. They do not stand behind the car after the sale. Most Ford's have multiple recalls on them. You will wait months and months to get your undrivable car back. Run as fast as you can!

Help me get my car fixed

Please do not trust this dealership. They do not stand behind the car after the sale. Most Ford's have multiple recalls on them. You will wait months and months to get your undrivable car back. Run as fast as you can!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great to work with!

Highly recommend Jesus Alvarez and this dealership! No pressure, relaxed atmosphere that made for a smooth transaction. We told him we were coming to look at a truck after work and he had it pulled up on the front ramp as if it were the most important vehicle on the lot. It's the little things that set places like this apart. They now have loyal customers in us!

Great to work with!

Highly recommend Jesus Alvarez and this dealership! No pressure, relaxed atmosphere that made for a smooth transaction. We told him we were coming to look at a truck after work and he had it pulled up on the front ramp as if it were the most important vehicle on the lot. It's the little things that set places like this apart. They now have loyal customers in us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience. Hassle free.

Was friendly and prompt. They didn't argue with me about wearing a mask (both they and I wore masks). Easy financing, had the paperwork done when I decided to buy and was out of there within15 minutes.

Great experience. Hassle free.

Was friendly and prompt. They didn't argue with me about wearing a mask (both they and I wore masks). Easy financing, had the paperwork done when I decided to buy and was out of there within15 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great friendly service

I found a vehicle online, they contacted me via email, answered my questions, I test drove it Saturday and bought it Monday. I am very busy person, so i was very happy with the the easy purchase, and speedy sales people.

Great friendly service

I found a vehicle online, they contacted me via email, answered my questions, I test drove it Saturday and bought it Monday. I am very busy person, so i was very happy with the the easy purchase, and speedy sales people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 stars isn't enough compared to other dealerships

*********** Mark Edward's deserves more than 5 stars. At 65 I've bought many new cars and this was easy, fast and everyone was fantastic. Very, very professional, absolutely no pressure. Best car buying experience ever. Be SURE to say hello to Ginger too. Compared to other dealerships an honest 10 stars **********

5 stars isn't enough compared to other dealerships

*********** Mark Edward's deserves more than 5 stars. At 65 I've bought many new cars and this was easy, fast and everyone was fantastic. Very, very professional, absolutely no pressure. Best car buying experience ever. Be SURE to say hello to Ginger too. Compared to other dealerships an honest 10 stars **********

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smooth as can be!

Robert Powell was great at working around my schedule and doing almost everything over the phone. Great Service made it too easy. Thanks.

Smooth as can be!

Robert Powell was great at working around my schedule and doing almost everything over the phone. Great Service made it too easy. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Much Pleased

Robert went out of his way to do everything he could for us including getting the vehicle from Sherman to Denison.

Very Much Pleased

Robert went out of his way to do everything he could for us including getting the vehicle from Sherman to Denison.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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best experience

Mark was eager to help me get some changes done to the truck I bought. He was in a fast walk all the time making sure things were going smooth.

best experience

Mark was eager to help me get some changes done to the truck I bought. He was in a fast walk all the time making sure things were going smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure

very professional, exceptional experience with Felix and Bill Smith.

No pressure

very professional, exceptional experience with Felix and Bill Smith.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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