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Heather Cannon Honda

(765 reviews)
Visit Heather Cannon Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (580) 701-4935 (580) 701-4935
Used (580) 701-4959 (580) 701-4959
Service (580) 701-4947 (580) 701-4947

Reviews

(765 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heather Cannon Honda from DealerRater.

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Friendly staff and quality cars.

Young fellow named Timothy helped me get in a nice SUV for me and my kids. Got a good deal and a great price. Strongly recommend going to them for not just Honda's but the used vehicles they have as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

David, Thank you for taking the time to review Heather Cannon Honda and Tim Dyer, we appreciate you.

Great experience!

Tim Dyer was awesome from start to finish. He never pressured me and understood the reasons I hadn’t purchased a new car in 20 years. I was undecided between vehicles and so we just drove them all. He is so personable that it felt like a friend or family member was helping me. I definitely recommend him and the Heather Cannon family. Thank you Emberley Robertson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was easy and awesome!

I give it a 5 star rating because they have great quality vehicles and the establishment was warm and homey and everyone was very nice and easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Camron, Thank you for taking the time to review Heather Cannon Honda and Tim Dyer!

Great car buying experience.

We were pleased that the sales people listened to our needs. Sheila was very courteous and professional, and located the car in a very timely manner. Also the finance staff were very thorough and accurate. Great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Marie, Thank you for taking the time to review Heather Cannon Honda. Enjoy your new Honda.

Great dealership

I had a great buying experience, the salesman wasn't pushy and they got my paperwork filled out quickly and offered a very fair trade I for my old truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adam, Thank you for giving Heather Cannon Honda the opportunity to earn your business. Enjoy your low mileage Tahoe and we appreciate the 4.8 stars.

Do not put deposit down on vehicles.

I put down a $500 deposit on a vehicle and made 280 mile one way drive to pick it up. I got there and did not like the way it drove. It seemed the 4wd system was slipping. They did not have there service tech there and said we could take it to O'Reilly's where he worked. I decided to pass and not purchase the vehicle. They would not refund my money. I lost a whole Saturday, $500 and a 580 mile round trip drive dealing with this dealership. I would not recommend ever putting a deposit on a vehicle with them. Especially coming from out of town.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry, you drove 580 miles to test drive one owner, 16-year-old Tahoe with only 55K miles. This unit had already been inspected in our shop and passed with flying colors. When our General Manager test drove it with you, there were no problems with the 4x4 or the transmission and you even agreed. We held this unit 5 days and took it off the market with the understanding you were putting a non-refundable deposit on the unit. There is no point in taking a deposit if it's refundable. As you know it is very difficult to find a unit with this low of miles, we passed on several opportunities. We agree with your statement, do not put a deposit on a vehicle unless you are 100% going to purchase it. I hope you find the perfect vehicle to fit your needs.

Do not buy from them if coming from out of town!

I put down a $500 deposit on a vehicle and made 280 mile one way drive to pick it up. I got there and did not like the way it drove. It seemed the 4wd system was slipping. They did not have there service tech there and said we could take it to O'Reilly's where he worked. I decided to pass and not purchase the vehicle. They would not refund my money. I lost a whole Saturday, $500 and a 580 mile round trip drive dealing with this dealership. I would not recommend ever putting a deposit on a vehicle with them. Especially coming from out of town.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry, you drove 580 miles to test drive one owner, 16-year-old Tahoe with only 55K miles. This unit had already been inspected in our shop and passed with flying colors. When our General Manager test drove it with you, there were no problems with the 4x4 or the transmission and you even agreed. We held this unit 5 days and took it off the market with the understanding you were putting a non-refundable deposit on the unit. There is no point in taking a deposit if it's refundable. As you know it is very difficult to find a unit with this low of miles, we passed on several opportunities. We agree with your statement, do not put a deposit on a vehicle unless you are 100% going to purchase it. I hope you find the perfect vehicle to fit your needs.

Amazing Experience

I have bot bought a lot of cars. But the last 2 times I have it has meant hours in the dealership. We had went to just look at vehicle options for travels for work. We worked with Tim and he was very nice, as was the rest of the staff. Everyone chatted and joked with us. The whole process took less than 2 hours. We will be coming back here for future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Heather Cannon Honda and Tim Dyer, we appreciate you.

Amazing

They really helped me find something that I was looking for, within my budget. I had some misfortunes over the last few weeks and they really helped me. Answered any questions that I had into detail. I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Jeremy, Ryan, Jay and Heather Cannon Honda. Enjoy your new Accord.

Always a pleasure to deal with Cannon Honda

The sales experience was easy and ZERO pressure from sales people or management. We have purchased 4 vehicles from Heather Cannon Honda and use their service department for all of the maintenance. They are always friendly and efficient. We always recommend Heather Cannon Honda to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wendy, Thank you once again for your continued support. We appreciate you taking the time to review Heather Cannon Honda and Phil Turney.