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Don Carlton Honda

(372 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Carlton Honda from DealerRater.

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Great, low pressure dealership!

Great, low pressure dealership! Helpful and knowledgeable salespeople. They made buying my new car so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sami is wonderful!

Sami is wonderful! He assisted me in trading my wrecked car on a new car in the midst of a new car shortage. As always, Sami and his crew, particularly Russell, came through for me! In over sixteen years, my family has purchased six new cars from Sami.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have leased cars from Don Carlton Honda for several

I have leased cars from Don Carlton Honda for several years and I have never been treated so nice as a customer with professionalism both in the sales and service areas in my entire life. My salesperson, Ed Smull, was great and has a very high knowledge of the cars I leased and has quite the humor and wit! Sami on the financial arrangements were great to work with to arrive with an agreement. Sid, their F&I person was also very professional and easy to work with. I highly recommend Don Carlton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service, entire staff but

Excellent customer service, entire staff but specifically Alan Hilsheimer provided a courteous, professional. easy to understand and effective experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire staff is very professional, helpful, and

The entire staff is very professional, helpful, and friendly and made the whole process very easy and understandable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sami and his team did a great job!

Sami and his team did a great job! Communication from the time we ordered the car to receiving was wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sam Bedri is very friendly and helpful.

Sam Bedri is very friendly and helpful. He made my new car purchase a breeze and painless. He was great and I would recommend him anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Sam Bedri is very friendly and helpful. He made my new car purchase a breeze and painless. He was great and I would recommend him anyone.

Samir Bedri is very helpful and accommodating.

Samir Bedri is very helpful and accommodating. He kept me updated on when my vehicle would arrive at the dealership. The day the vehicle arrived he had it prepped and delivered the same day. Awesome people at Don Carlton Honda! Kip Martin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with everything at this dealership.

We were very pleased with everything at this dealership. Our salesman was great! We will definitely recommend Don Carlton to our fsmily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my car for a repair. It took 3 hrs to diagnose, then...

Took my car for a repair. It took 3 hrs to diagnose, then when they fixed it they caused another problem, blamed it on us and tried to make us pay to have it fixed. We sat in the dealership for 6 hours spent over $500 and my car is still not fixed. Would not recommend them for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.