Reviews
Thomas did a phenomenal job with me this morning — he
Thomas did a phenomenal job with me this morning — he exceeded all of my expectations. His customer service was outstanding — I really appreciate everything you did for me — thank you…
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service I had no appointment but DT still fit
Excellent service I had no appointment but DT still fit me in and got me taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was super friendly and the welcome was warm.
Everyone was super friendly and the welcome was warm. They checked me within minutes and understood everything I needed repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service by DT Neal.
Excellent customer service by DT Neal. Extremely courteous, welcoming, and knowledgeable. He checked everything that I needed and advised me on best plan for future needs. . This is my third car I’ve bought at Floyd Traylor and the service is always good, but this was the best experience ever when dropping car off for service. Also, thanks to the parts department employee for excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have all my work done here.
Have all my work done here. Everyone is knowledgeable and very helpful. Love coming here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is always good!
Customer service is always good!! And they why they treat you is aslo good!! Dt Neal deserve a raise he explained everything in detail and easy to understand
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came on for service and Thoms and DT took very good care
Came on for service and Thoms and DT took very good care of me. Checked in and out with Thomas, and DT clarified and explained all the instructions and outs of recommended service. Both were knowledgeable, friendly, polite -- easy to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I had an oil change.
I had an oil change. Service was fast and friendly. I was in and out in less than an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly and polite.
Always friendly and polite. I’ve never had any problems here, always helpful and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lori and Robert were so amazing helping us find the car
Lori and Robert were so amazing helping us find the car we wanted!!! Never had a better experience at a dealership, and I hope to return to my next vehicle here. Everything was explained thoroughly and was easy to understand, and they were super nice and quick to answer all our questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car