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Floyd Traylor Honda

(137 reviews)
Visit Floyd Traylor Honda
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 707-1615 (866) 707-1615
Used (866) 814-8565 (866) 814-8565
Service (855) 588-1755 (855) 588-1755

Reviews

(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Floyd Traylor Honda from DealerRater.

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Thomas did a phenomenal job with me this morning — he

Thomas did a phenomenal job with me this morning — he exceeded all of my expectations. His customer service was outstanding — I really appreciate everything you did for me — thank you…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service I had no appointment but DT still fit

Excellent service I had no appointment but DT still fit me in and got me taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was super friendly and the welcome was warm.

Everyone was super friendly and the welcome was warm. They checked me within minutes and understood everything I needed repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service by DT Neal.

Excellent customer service by DT Neal. Extremely courteous, welcoming, and knowledgeable. He checked everything that I needed and advised me on best plan for future needs. . This is my third car I’ve bought at Floyd Traylor and the service is always good, but this was the best experience ever when dropping car off for service. Also, thanks to the parts department employee for excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have all my work done here.

Have all my work done here. Everyone is knowledgeable and very helpful. Love coming here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service is always good!

Customer service is always good!! And they why they treat you is aslo good!! Dt Neal deserve a raise he explained everything in detail and easy to understand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Came on for service and Thoms and DT took very good care

Came on for service and Thoms and DT took very good care of me. Checked in and out with Thomas, and DT clarified and explained all the instructions and outs of recommended service. Both were knowledgeable, friendly, polite -- easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an oil change.

I had an oil change. Service was fast and friendly. I was in and out in less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly and polite.

Always friendly and polite. I’ve never had any problems here, always helpful and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lori and Robert were so amazing helping us find the car

Lori and Robert were so amazing helping us find the car we wanted!!! Never had a better experience at a dealership, and I hope to return to my next vehicle here. Everything was explained thoroughly and was easy to understand, and they were super nice and quick to answer all our questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.