Reviews
Write a reviewPurchase of 2015 Escape
I was very impressed with Dallas, our salesman. My wife and I were allowed to take the car and drive it extensively and I was allowed to have the car looked at by my mechanic. Additionally. Dallas saw to it that the accelerator pedal was retrofitted with an extender to accommodate my wife. We were very pleased with the whole process of buying this car. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fast & Friendly
Fast, friendly and well informed. Answered questions without any pressure. Paperwork took less than 20 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donald, we are happy we could could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Experience
Great people great facility willing to answer and assist with all questions definitely worth the drive no matter your location
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Plus
The service guys always do a great job in a timely manner every time, I couldn't be happier with the work they do. The only thing I have as an issue is the hand prints on the hood every time they get done working on it! Every time! The service manager comes out with a spray can of cleaner and "fixes" the problem, but with a white truck those black paw prints show up easily. Can't they clean it before they pull it out and make me have to get the manager and then wait for him to get the cleaner and do what should have been done before they gave the vehicle back to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your honest feedback, Paul. We hope you continue to choose Hoffpauir Inc. for all your vehicle needs. Take care!
Rocky Braswell
Salesman David Parker made it a good experience, best car purchase I have ever made and I have made quit a few.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hoffpauier Ford
The people at the dealership were all professional and care about their customers from start to finish. If anyone is in the market for a new or used car or truck this is the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ralph, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great experience
Hoffpauir Ford and David Parker made buying the Explorer a pleasure. No pressure but very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hoffpauir Ford
I have purchased my last 4 autos from Hoffpauir Ford and am very pleased with all aspects of the dealership. Customer Service, service and repair dept and parts dept, all very courteous and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
It is so very awesome to go to a dealer and they don't have to ask your name or which car is your's. They just magically know who you are and which car belongs to you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my truck!!
Love my new truck!! They listened to my needs and filled them even with my NJ accent!!? KC is awesome!! Thank you so much!lll
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car