Reviews
I love this dealership will be coming to buy another car.
I love this dealership will be coming to buy another car. The service was fast and friendly i got my car in less than a hour of being there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I thoroughly enjoyed my car buying experience!
I thoroughly enjoyed my car buying experience! Everything was efficient, informative, and easy going for start to finish
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Do not feel like the team tried hard enought to get me
Do not feel like the team tried hard enought to get me where I wanted to be or give me the fair value of my trade in. Took 3 different attempts before they even got close. Like all they wanted to do was make a sale. That's why I give 3 star rating. Improve this and you could get 5. Overall the process was like a typical car sale.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to Don Ruguleiski at (478) 200-3780 to discuss this further.
They call you to follow up on their survey and that’s all
They call you to follow up on their survey and that’s all they are concerned about their 5 star rating
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!
It was the worst experience ever buying a vehicle.
It was the worst experience ever buying a vehicle. The finance guy (Tre) jacked up our interest rate 1.45 above what Robins had it for. Salesman (Preston) would not email me back when I was asking for information. Had to contact a lady to have her have him respond to my email. Left messages also and he did not reply. Felt once the deal was done there was no more customer comes first. This was pathetic after spending $80K for a truck. He said he was going to get it detailed before we left and all he did was spray a hose on it.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Don Ruguleiski at (478) 200-3780 so we can work towards a resolution. We look forward to hearing from you. Take care!
Update, My temp tag has expired and have been to the tag office twice over the last month to have them say they have not received the paperwork. Contacted Nathan in Jimmy Britt on 7 Jan to find out nobody sent the paperwork and he ensured me the paperwork would be expedited, which apparently did not happen according to the tag office. Called Jimmy Britt dealership again today and expressed my frustration and that the tag office did not have the paperwork and once again was ensured it would be expedited. I tried to contact Don a couple times and left message to call me back, but he was not there and the message may not have been passed on. Very disappointed with the whole process here.
My routine maintenance technician was easy to do business
My routine maintenance technician was easy to do business with. He was very helpful. I do not recall his name, however. I first spoke with Mitch, who is always friendly and helpful. Merry Christmas to all. Need pictures of the other members of service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny was very thorough and helpful with my vehicle
Kenny was very thorough and helpful with my vehicle purchase. He understood my needs and explained the vehicle in detail. I was introduced to the service department, internet department, finance manager, all who greeted me with a smile and friendly handshake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My sales consultant was very helpful and patient even
My sales consultant was very helpful and patient even after viewing numerous cars, and he ensured everything went ok. My sales consultant was knowledgeable about the cars. He gathered information about what I was looking for so as to help me along the way until I finally found a car I was pleased with. I appreciated his help immensely. Thank you, Thomas Barnes!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure to do business with Jimmy Britt CDJR.
It was a pleasure to do business with Jimmy Britt CDJR. They were kind and courteous, even though I was an out of state buyer. We purchased our vehicle by phone and pictures. We are pleased with our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!
The dealership staff was very friendly.
The dealership staff was very friendly. The dealership let me look to find the vehicle I wanted.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!