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McGrath Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

Wes was attentive, listened to all the information I gave him, & thoroughly answered my questions. I was unaware of a recall but Wes was able to let me know and work that into my appointment as well as my scheduled oil change and was also able to let me know what all the recall entailed and how it would be repaired.

Excellent Service

Wes was attentive, listened to all the information I gave him, & thoroughly answered my questions. I was unaware of a recall but Wes was able to let me know and work that into my appointment as well as my scheduled oil change and was also able to let me know what all the recall entailed and how it would be repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very disappointed in all the upsell

Went in for an oil change but they said would cost me $85 ended up they tried to upsell me $3,000 worth of stuff that I did not need including new brakes that I did not need at $1,500 which was way overpriced don't think I'll be going back here to purchase my next Kia would recommend anybody that goes there not too by any of the upsell very disappointed that they would try to take advantage of me by selling me a bunch of stuff that is not needed I took it to McGrath because I was not happy with my Dubuque Kia dealership where I purchased the car but I guess they're all the same trying to put money in front of the customer satisfaction thank you feel free to reach out to me if you have any other questions

Very disappointed in all the upsell

Went in for an oil change but they said would cost me $85 ended up they tried to upsell me $3,000 worth of stuff that I did not need including new brakes that I did not need at $1,500 which was way overpriced don't think I'll be going back here to purchase my next Kia would recommend anybody that goes there not too by any of the upsell very disappointed that they would try to take advantage of me by selling me a bunch of stuff that is not needed I took it to McGrath because I was not happy with my Dubuque Kia dealership where I purchased the car but I guess they're all the same trying to put money in front of the customer satisfaction thank you feel free to reach out to me if you have any other questions

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extreme pressure to buy additional warranty

The only negative was lots of pressure to buy extended warranty for $5,000 to $10,000 dollars per year! Rediulous! Made me worry about the reliability of Kia vehicle.

Extreme pressure to buy additional warranty

The only negative was lots of pressure to buy extended warranty for $5,000 to $10,000 dollars per year! Rediulous! Made me worry about the reliability of Kia vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership

Very easy to work with very knowledgeable answered all of my questions the lady I bought my car from stayed late to go through all the buttons with me to make sure I understood what to do and was safe to drive home

Great dealership

Very easy to work with very knowledgeable answered all of my questions the lady I bought my car from stayed late to go through all the buttons with me to make sure I understood what to do and was safe to drive home

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is what we strive for! Thanks Blaine

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Good salesman

Jason Murley was the best salesperson we’ve worked with for buying our Kia Hybrid Sorento. We didn’t feel any pressure and he took a lot of time to answer our questions. We didn’t have good experience with McGrath auto in the past but he changed that experience to the best experience we had. He is highly recommended if you’re looking for Kia vehicles and is very knowledgeable and friendly and helpful.

Good salesman

Jason Murley was the best salesperson we’ve worked with for buying our Kia Hybrid Sorento. We didn’t feel any pressure and he took a lot of time to answer our questions. We didn’t have good experience with McGrath auto in the past but he changed that experience to the best experience we had. He is highly recommended if you’re looking for Kia vehicles and is very knowledgeable and friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Val, we are so glad we were able to earn your business again and change your perspective. Jason is a great addition to our team and we are lucky to have him here!

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New Telluride and Niro

Amazing dealership, in every department. I highly recommend McGrath Kia to purchase new used or service your vehicles. We liked this place so much we bought two new vehicles!

New Telluride and Niro

Amazing dealership, in every department. I highly recommend McGrath Kia to purchase new used or service your vehicles. We liked this place so much we bought two new vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Seltos

Ryan was extremely helpful in getting me the car I wanted, he was there with us almost every step of the way. I walked away for the 3rd time at mcgrath with the car i wanted. I will continue to go to mcgrath for all my car needs

New Seltos

Ryan was extremely helpful in getting me the car I wanted, he was there with us almost every step of the way. I walked away for the 3rd time at mcgrath with the car i wanted. I will continue to go to mcgrath for all my car needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Going on Spring Break and needed service

Kia did excellent work without an appointment and treated us well and got us back on the road again. Thank you for saving our Spring break.

Going on Spring Break and needed service

Kia did excellent work without an appointment and treated us well and got us back on the road again. Thank you for saving our Spring break.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Redeemed themselves.

I have been unsatisfied in the past but they have redeemed themselves. I like that they provide a shuttle, a car wash, and are not pushy

Redeemed themselves.

I have been unsatisfied in the past but they have redeemed themselves. I like that they provide a shuttle, a car wash, and are not pushy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Did not perform warranty work

Drove my broken car to Cedar Rapids to have the wheel bearings done ..the wheel bearings were not fixed. They said they are not covered under the powertrain warranty, yes they are covered under the powertrain warranty and under the hundred thousand mile warranty and under the one-year warranty. Do not go here if you want service just do it yourself. Why should I buy an expensive extra warranty on my used car if the people in service cannot read a contract?

Did not perform warranty work

Drove my broken car to Cedar Rapids to have the wheel bearings done ..the wheel bearings were not fixed. They said they are not covered under the powertrain warranty, yes they are covered under the powertrain warranty and under the hundred thousand mile warranty and under the one-year warranty. Do not go here if you want service just do it yourself. Why should I buy an expensive extra warranty on my used car if the people in service cannot read a contract?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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