Reviews
Write a reviewBest car buying experience ever!
The best car buying experience ever. Everything was perfect and the whole staff at Mini of Bedford was so supportive and knowledgeable. Thank you to John Misuraca my salesman and to Brooke Bailey and the rest of the staff. I love my Mini!!!
Best car buying experience ever!
The best car buying experience ever. Everything was perfect and the whole staff at Mini of Bedford was so supportive and knowledgeable. Thank you to John Misuraca my salesman and to Brooke Bailey and the rest of the staff. I love my Mini!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A pleasure to do business with
My salesman John Misuraca was very informative and respectful. A pleasure to do business with. All salesmen have a great sense of humor. I feel like I can be myself at mini of Bedford. Very comfortable. Love my lil JCW. Thank you
A pleasure to do business with
My salesman John Misuraca was very informative and respectful. A pleasure to do business with. All salesmen have a great sense of humor. I feel like I can be myself at mini of Bedford. Very comfortable. Love my lil JCW. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Great experience! Really enjoyed working with John and the rest of the team at Mini Of Bedford! Start to finish was an easy and smooth process. We would definitely buy another car from John
Great experience
Great experience! Really enjoyed working with John and the rest of the team at Mini Of Bedford! Start to finish was an easy and smooth process. We would definitely buy another car from John
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good experience
This was my first experience with buying a car online, a rare, hard-to-find model, and Gary from Mini of Bedford made it very easy. Upon delivery, the car was in the condition promised, with no visible or mechanical problems as yet. I would definitely use them again.
Very good experience
This was my first experience with buying a car online, a rare, hard-to-find model, and Gary from Mini of Bedford made it very easy. Upon delivery, the car was in the condition promised, with no visible or mechanical problems as yet. I would definitely use them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I love my minis
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
I love my minis
My wife and I just purchased two minis they took great care of us from start to end. We had our kids with us and they where very patient since we had a 3 year old boy with us that is a terrorist in any building. Will continue to business with them and recommend them to anyone. Joe Fetz the salesman we felt with was very nice and he was not pushy and forcefull made the experience very pleasant. Thank you all so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed in Service Department was great!
My clutch died (2006 Mini) but Ed the Service Department Manager and his team of mechanics replaced the clutch in record time. I was treated with respect and the whole process was smooth.
Ed in Service Department was great!
My clutch died (2006 Mini) but Ed the Service Department Manager and his team of mechanics replaced the clutch in record time. I was treated with respect and the whole process was smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Dealership ever!
No matter what the issue is, Mini of Bedford is always there for me. The service advisor's are top notch, specifically Ed West. I don't know what I would do without him! Facility is always spotless and everyone is always so friendly!
Best Dealership ever!
No matter what the issue is, Mini of Bedford is always there for me. The service advisor's are top notch, specifically Ed West. I don't know what I would do without him! Facility is always spotless and everyone is always so friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had a great experience at Mini of Bedford
John M did a great job getting us into our first new Mini ! It was fun fast and easy ! John was very helpful and the car is just fantastic ! The whole dealership experience was wonderful . I highly recommend this place to anyone looking for a new car !
Had a great experience at Mini of Bedford
John M did a great job getting us into our first new Mini ! It was fun fast and easy ! John was very helpful and the car is just fantastic ! The whole dealership experience was wonderful . I highly recommend this place to anyone looking for a new car !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cliff Gets the Job Done
From the get go, Cliff was understanding, informative, and certainly worked in tandem with the buyer. His experience, expertise, and contacts helped me located a particular style of car, only one of which was available on the east coast. He used his considerable contacts to acquire the car, working out trade deals with the particular dealer so that I could be assured of the car in a timely manner. He was pleasant, to the point, and was likewise a good listener. I also have to mention that he ALWAYS responded to texts and emails in a timely manner--most times immediately. Fantastic job, Cliff--thanks so much!
Cliff Gets the Job Done
From the get go, Cliff was understanding, informative, and certainly worked in tandem with the buyer. His experience, expertise, and contacts helped me located a particular style of car, only one of which was available on the east coast. He used his considerable contacts to acquire the car, working out trade deals with the particular dealer so that I could be assured of the car in a timely manner. He was pleasant, to the point, and was likewise a good listener. I also have to mention that he ALWAYS responded to texts and emails in a timely manner--most times immediately. Fantastic job, Cliff--thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mini of Bedford Service
Coming to the end of my lease. No question, I will either lease or buy another Mini. Current one is my first. Love it. Dealership is great.
Mini of Bedford Service
Coming to the end of my lease. No question, I will either lease or buy another Mini. Current one is my first. Love it. Dealership is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase