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Paretti Mazda

(1,276 reviews)
Visit Paretti Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2019 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (504) 372-6041 (504) 372-6041
Used (504) 372-6048 (504) 372-6048
Service (504) 434-3665 (504) 434-3665

Reviews

(1,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paretti Mazda from DealerRater.

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THOROUGH WORK.

THOROUGH WORK. THEY NOTICED A PROBLEM THAT I DIDN'T KNOW ABOUT. Then explained what needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Feel free to reach out to me. My name is Brett McSpadden and I'm the Business Manager. Adam is one of our master technicians and in 15 years I have never seen him receive a bad review. Did Ryan Contact you? -Brett McSpadden

Easy, timely service.

Easy, timely service. During a cold snap, so the car wash rack wasn’t operating, but we’ll get a wash next time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We will certainly wash it for you next time. I apologize about that. Sometimes it happens. Bring it by anytime and I will have it run through for you if you do not want to wait for your next service. -Brett

Went in unscheduled and was still able to fix the problem

Went in unscheduled and was still able to fix the problem with my battery with free replacement in a timely manner

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This team at PARETTI could not be of greater service, top

This team at PARETTI could not be of greater service, top to bottom. All of my Mazdas get serviced there, regardless of where purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars across the board !! -Brett

Everything was great from start to finish and I would

Everything was great from start to finish and I would definitely use them again!!! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's one thing we love to hear! Thank you for the great review! -Brett

The crew in the Collision Center were very professional,

The crew in the Collision Center were very professional, knowledgeable, friendly, and great representatives of Paretti Mazda.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars across the board !! -Brett

It is always a pleasure to bring my car to the Service

It is always a pleasure to bring my car to the Service Dept. I appreciate Ann's attention to detail. LSH.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett

Good accomodation and service!

Good accomodation and service! Next time, just make sure everything’s done in the service. My tires were not rotated as noted in the services done. Good thing I was able to check the difference of my tire wears both front and rear and notified the manager at once. Overall, you did great! 😊

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the good review and I will make sure the service manager sees this. I apologize for any inconvenience. -Brett

Ed Burrow went above and beyond in helping my 16 year old

Ed Burrow went above and beyond in helping my 16 year old obtain her first vehicle! The process was the positively easiest car-buying experience ever! I will recommend Ed and Paretti Mazda to the community!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We love to hear reviews like this! Thank you for the great review! -Brett

The team always treats me right.

The team always treats me right. Always performs like a championship outfit. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Ann is the best! Thank you so much for the great review! I will make sure she sees this! -Brett