Reviews
I recently bought a 2014 Forester with no background
I recently bought a 2014 Forester with no background information or records. I wanted to make sure it was in good mechanical condition so took it to Subaru of Little Rock for a 150,000 mile checkup. Because they couldn't get it all done in one day, they gave me a brand new 2025 loaner, even tho I live 2.5 hours away! They sent a video of what they found while my car was up on the hoist and explained all of it. You get a dedicated "service advisor" and an excellent mechanic. I don't know if this is standard for all Subaru dealers but I was/am super impressed! Will definitely recommend them and will definitely go back.
I recently bought a 2014 Forester with no background
I recently bought a 2014 Forester with no background information or records. I wanted to make sure it was in good mechanical condition so took it to Subaru of Little Rock for a 150,000 mile checkup. Because they couldn't get it all done in one day, they gave me a brand new 2025 loaner, even tho I live 2.5 hours away! They sent a video of what they found while my car was up on the hoist and explained all of it. You get a dedicated "service advisor" and an excellent mechanic. I don't know if this is standard for all Subaru dealers but I was/am super impressed! Will definitely recommend them and will definitely go back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
Thanks for the great service experience!
Thanks for the great service experience! Appreciate the ease of making an appointment, Brady"s expert help and the kindness shown.
Thanks for the great service experience!
Thanks for the great service experience! Appreciate the ease of making an appointment, Brady"s expert help and the kindness shown.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
Had a major issue, took the car to the shop at 4:30.
Had a major issue, took the car to the shop at 4:30. They diagnosed it and got it back to me in less than 48 hours. Covered under warranty and working perfect. Thank you!
Had a major issue, took the car to the shop at 4:30.
Had a major issue, took the car to the shop at 4:30. They diagnosed it and got it back to me in less than 48 hours. Covered under warranty and working perfect. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
Always go to there for the service and maintenance.
Always go to there for the service and maintenance. The guys are good and friendly.
Always go to there for the service and maintenance.
Always go to there for the service and maintenance. The guys are good and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
Quick and efficient service.
Quick and efficient service. Communication was excellent thru texting and verbal. Explained both the invoice and the inspection results.
Quick and efficient service.
Quick and efficient service. Communication was excellent thru texting and verbal. Explained both the invoice and the inspection results.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
The service department is ALWAYS on top of their game.
The service department is ALWAYS on top of their game. Efficient and quick keeping cost of repairs low as possible keeping my Subaru on the road.
The service department is ALWAYS on top of their game.
The service department is ALWAYS on top of their game. Efficient and quick keeping cost of repairs low as possible keeping my Subaru on the road.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
I was offered a price for my Subaru for trade in and got
I was offered a price for my Subaru for trade in and got far below what was stated in the initial offer, I think that the Subaru was worth at least the minimum number that was initially offered.
I was offered a price for my Subaru for trade in and got
I was offered a price for my Subaru for trade in and got far below what was stated in the initial offer, I think that the Subaru was worth at least the minimum number that was initially offered.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
Everyone was very friendly and efficient.
Everyone was very friendly and efficient. They got me in and quickly, did exactly what I asked. No issues
Everyone was very friendly and efficient.
Everyone was very friendly and efficient. They got me in and quickly, did exactly what I asked. No issues
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
In and out for an oil change in under a hour.
In and out for an oil change in under a hour. Very efficient and great service and communication
In and out for an oil change in under a hour.
In and out for an oil change in under a hour. Very efficient and great service and communication
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com
I was there getting my first oil change in my Crosstek.
I was there getting my first oil change in my Crosstek. Kari checked me in and was very personable and answered all of my questions with respect. The waiting area was comfortable and large enough that you didn't feel like sardines. The text message updates and the video of the tech looking at my vehicle was very cool.
I was there getting my first oil change in my Crosstek.
I was there getting my first oil change in my Crosstek. Kari checked me in and was very personable and answered all of my questions with respect. The waiting area was comfortable and large enough that you didn't feel like sardines. The text message updates and the video of the tech looking at my vehicle was very cool.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com