Reviews
Write a reviewWhat a scam
Last 3 times I went for service they never washed my car or vacuum Even the expensive 35,000 mile xxxxxxxx tune up they make you get to sell as a certified pre owned Subaru! Love, that’s what makes Subaru rich!!!!!
What a scam
Last 3 times I went for service they never washed my car or vacuum Even the expensive 35,000 mile xxxxxxxx tune up they make you get to sell as a certified pre owned Subaru! Love, that’s what makes Subaru rich!!!!!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
My name is Mike Wilson and I'm the General Manager here at Subaru of Little Rock. Could you please provide me your name so I can look further into your complaint, It is our policy to wash and vacuum your car when you bring it in as long as you do not have a bike rack on it BUT they still should have vacuumed it out. I would like to see who worked on your car so I can make sure this gets corrected! I will get your car washed and vacuumed anytime you have time to bring it out. If you don't have time I will come get it and bring it back to the store and get it cleaned up for you! Thank you for your time! Mike Wilson
Service on 2021 Subaru Forester
Minor warranty repair made on my 2021 Subaru Forester. Quickly made the repair at no cost and had me on my way. Have used Subaru of Little Rock for all service of the three Subarus' purchased. Always friendly, fast, and professional service. Appreciate the continued support of this excellent dealership.
Service on 2021 Subaru Forester
Minor warranty repair made on my 2021 Subaru Forester. Quickly made the repair at no cost and had me on my way. Have used Subaru of Little Rock for all service of the three Subarus' purchased. Always friendly, fast, and professional service. Appreciate the continued support of this excellent dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Subaru of Little Rock as your first choice for service!
Subaru of Little Rock
Outstanding service before, during and after the purchase of our new Outback. Exceptionally friendly service and plenty of refreshments! Very clean dealership
Subaru of Little Rock
Outstanding service before, during and after the purchase of our new Outback. Exceptionally friendly service and plenty of refreshments! Very clean dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service
Everyone was nice and the service was done well....
Service
Everyone was nice and the service was done well....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tim, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
My New Suburu
The whole purchase went smoothly. I had the best salesman. He explained everything regarding the purchase process. We went over everthing about the car while sitting in the car. It was a lot to learn & take in, but I am so thankful that James took the time with me to learn everything I needed to know regarding my new vehicle. The wholedealership was great...the place was spotless. I will be recommending this Suburu dealership to my friends that are needing new vehicles.
My New Suburu
The whole purchase went smoothly. I had the best salesman. He explained everything regarding the purchase process. We went over everthing about the car while sitting in the car. It was a lot to learn & take in, but I am so thankful that James took the time with me to learn everything I needed to know regarding my new vehicle. The wholedealership was great...the place was spotless. I will be recommending this Suburu dealership to my friends that are needing new vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mary, we're happy you found our staff to be so supportive during your experience here at Subaru of Little Rock. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
dacote@ualr.edu
Appointments are always kept on time and completed in a timely manner.
dacote@ualr.edu
Appointments are always kept on time and completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debra, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Excellence
My experience was simplified due to the excellence of Cory and Blake. They were friendly, knowledgable, never pushy and extremely helpful. Best car buying experience yet! Thank you!
Excellence
My experience was simplified due to the excellence of Cory and Blake. They were friendly, knowledgable, never pushy and extremely helpful. Best car buying experience yet! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Catherine, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Subaru
Great service by all who are employed. The only concern I have is the relentless requests for feedback regarding my experience!
Subaru
Great service by all who are employed. The only concern I have is the relentless requests for feedback regarding my experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Susan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Fuel Pump Recall Service
They got my fuel pump recall changed out in a timely manner.
Fuel Pump Recall Service
They got my fuel pump recall changed out in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
davidpaula1@suddenlink.net
Had warranty and oil change with tire rotation and normal warranty care for our Subaru Ascent. Work done was excellent
davidpaula1@suddenlink.net
Had warranty and oil change with tire rotation and normal warranty care for our Subaru Ascent. Work done was excellent
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!