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INFINITI of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I highly recommend Mr. Azzam

After shopping around for weeks, I met Mr.Azzam from Infiniti of Lafayette. Before I met him, I was discouraged from the misleading and selfish salespeople from other dealers. He made purchasing a vehicle carefree. He is the most genuine, compassionate and honest salesperson I've ever met. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2012 Infiniti Q56 CPO

Brittney Fox - Internet Sales Consultant contacted me and did an excellent job of providing a detailed walk around video and detailed interior video of the vehicle prior to purchase since we lived 2 hours north of the dealership. She addressed all concerns prior to our decision to travel to Lafayette LA to view the vehicle in person. Once arriving at the dealership we were instantly greeted and introduced to Assam Sobh - sales consultant who also did an outstanding job taking over after Brittney. The vehicle was exactly as depicted through videos and pictures from the dealer. After deciding to make the purchase all staff pushed to get the deal we were comfortable with and expected and get us back on the road to North Louisiana as quick as possible - even staying after hours so we wouldn't have to make a return trip. Cliff Roy, Jr the business manager, is simply terrific. Extremely professional and personable. On our way out, we were thanked by the entire staff who stayed late with us and even thanked personally by Mr. Fabre - dealer owner. We highly recommend Infiniti of Lafayette for all your new or pre-owned Infiniti or other vehicle needs! Great Job Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience

Throughout our years of dealing with car dealerships and sales people, we've never had such a professional service experience. Luay Alshehabi is a very genuine and patient professional. He helped to make our experience less stressful. Luay introduced my wife and I to the staff which helped to make us very comfortable with our purchasing decision. Luay puts the "S'' on special service because his goal wasn't to just sell, it was to give good service to us. Because of Luay, we have chosen to make Infinity of Lafayette our one and only auto service center.. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

Azzam Sobh was our salesman when purchasing our QX60. He took time to answer all our questions, showed us everything in/about the car and not one time did we feel like we were pressured to purchase the car. Would highly reccomend Infinitii of Lafayette along with our Excellent Salesman, Azzam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stellar experience

I just purchased an Infiniti G37 Convertible yesterday to replace my AUDI TT convertible that was totaled in a 7-car pile-up. My salesman, CHRIS SNEAD was awesome. He was not pushy, but knowledgeable. He was professional and accommodating. The contrast of him to several other salesmen/women in dealerships in other cities and other states--was profound. When I made the decision to buy, it was time for financing with CLIFF ROY. He, too was knowledgeable and professional in the way he presented information about options. He went above and beyond to be accommodating, working with me on a plan that would help get me in the car I wanted at payments I could afford. I'm so grateful! My car is in the shop for final touch-ups and I was provided a loaner until my car is ready. Chris had the loaner clean and gassed, when he noticed metal in a tire and it was leaking air. I appreciate this kind of attention detail that saved me car trouble on the Atchafalaya Basin. He switched it out for another loaner. I experienced nothing but professionalism that is an expectation at a luxury car dealership. (The only thing I didn't like was the constant country music. Maybe mix styles up a little?)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome sales person!!

Azzam was very professional, knowledgeable and made my experience very pleasurable. He was not a pushy salesman as some are at other dealers. Everyone at the dealership were very courteous and Azzam worked very hard to make my deal perfect since we had a special set of circumstances. Again, a great experience. Thank you Azzam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We couldn't be more thrilled to hear Azzam was able to make your car buying experience as easy as possible. We hope you are loving your new vehicle and welcome to the Infiniti of Lafayette Family!

Awesome Job!!

Azzam Sobh was an awesome salesman, very informative. The staff was very helpful and friendly. Hands down the best experience I had with buying a car..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking a moment to let everyone know how awesome your experience with us at Infiniti of Lafayette! We hope you are loving your new vehicle and welcome to the Infiniti Family!

Great Service !

Azzam Sobh was a great ! Thanks for all your help with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing with everyone how great Azzam was during your purchasing experience! We hope you are loving your new vehicle and welcome to the Infiniti of Lafayette Family!

Amazing service! Very clean dealership!

I bought a hummer h3 from Azzam Sobh and he has to be one of the best salesmen i've met while searching for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We couldn't be more thrilled Azzam was able to get you into the vehicle you wanted! Thank you for sharing with everyone how great you time with us at Infiniti of Lafayette was! We hope you are loving your Hummer H3!

best customer service

First class place, people are super friendly. My wife and I highly recommend this dealership, smooth and fast purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking a moment of your day to share with everyone how your experience with us was! We hope you are loving your new vehicle and welcome to the Infiniti family!