Reviews
Write a reviewExcellent dealership.
Excellent dealership. Luay is a great salesman. This is not the first time we deal with him but are always satisfied with the people and dealership
Excellent dealership.
Excellent dealership. Luay is a great salesman. This is not the first time we deal with him but are always satisfied with the people and dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice and knowledgeable staff.
Nice and knowledgeable staff. Great environment. Overall a great experience, highly recommend this dealership. Will buy from them again.
Nice and knowledgeable staff.
Nice and knowledgeable staff. Great environment. Overall a great experience, highly recommend this dealership. Will buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is just hard to find a sales person to help you.
It is just hard to find a sales person to help you. We had to come back twice to find help.
It is just hard to find a sales person to help you.
It is just hard to find a sales person to help you. We had to come back twice to find help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Dustin, we hate to hear you had trouble finding someone to assist you. We are passing this along to our Managers and Sales team. Please let us know if you are still in need of assistance.
Thank you-we had a very good experience at Lafayette
Thank you-we had a very good experience at Lafayette Infinity. I would shop there again.
Thank you-we had a very good experience at Lafayette
Thank you-we had a very good experience at Lafayette Infinity. I would shop there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dkleinpeter40, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Lafayette!
Nice and clean and everyone is friendly.
Nice and clean and everyone is friendly. Great customer service overall I loved it alot
Nice and clean and everyone is friendly.
Nice and clean and everyone is friendly. Great customer service overall I loved it alot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
She She, we are so happy to read such a great review about Infiniti Of Lafayette! Thank you, and have a fantastic day!
Bad Attitudes +horrible service= lost revenue for you ;).
Bad Attitudes +horrible service= lost revenue for you ;). I used to bring my car to infiniti for all of maintenance needs. Well after moving here, i can assure you that this dealer will never get a dime from me. I will purchase my next infiniti out of state where I bought the original. You guys are such a rip off and the Fabre's have a reputation of being this way! BUYER BEWARE!
Bad Attitudes +horrible service= lost revenue for you ;).
Bad Attitudes +horrible service= lost revenue for you ;). I used to bring my car to infiniti for all of maintenance needs. Well after moving here, i can assure you that this dealer will never get a dime from me. I will purchase my next infiniti out of state where I bought the original. You guys are such a rip off and the Fabre's have a reputation of being this way! BUYER BEWARE!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Unknown1983, we would like to get more information on your visit with our service department. We alwasy strive for excellent customer service and we apologize for any inconvenience during your visit. Our Service Manager would like to reach out to you but we can't look up your visit without a name or VIN number.
Let’s just leave it at that. You only want to be nosey. I won’t be giving my name or VIN. I already have an appt to get my car issues resolved. Again, it’s lost revenue for you guys!
Very helpful people and no pushy sales pitches.
Very helpful people and no pushy sales pitches. The car is more than I expected. Hope the service department is run like the rest of the dealership.
Very helpful people and no pushy sales pitches.
Very helpful people and no pushy sales pitches. The car is more than I expected. Hope the service department is run like the rest of the dealership.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bpcgrem, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Amazing dealership with outstanding service!
Amazing dealership with outstanding service! They always get the job done! I will continue to do business here without a doubt.
Amazing dealership with outstanding service!
Amazing dealership with outstanding service! They always get the job done! I will continue to do business here without a doubt.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mroyer, thanks for taking the time to leave a review. We're so happy we were able to help you out!
Good sales group.
Good sales group. Explained car feathers. Spent time needed to help us understand how all the cars options worked.
Good sales group.
Good sales group. Explained car feathers. Spent time needed to help us understand how all the cars options worked.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Luay. We love the QX60
Very professional and knowledgeable staff and excellent
Very professional and knowledgeable staff and excellent service. The people really seems to care about their customers.
Very professional and knowledgeable staff and excellent
Very professional and knowledgeable staff and excellent service. The people really seems to care about their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Wjohn1919, we are very happy to have provided you with such a positive experience!