Vermilion Chevrolet GMC

had a check engine light due to bad gas............

Great experience! Cole and Kneeill went over and above to get us in the car we liked!

Very fast service and friendly staff. Excellent care of car

I drove 3 hours to buy a used 2016 Chevrolet Malibu Premier. This was my first real car purchase I have ever made and I was beyond excited. The atmosphere surrounding this place was awesome when we showed up and things went very smoothly from the get go. However, when I took it on a test drive with my father we had asked multiple questions. One was if the Navigation Software was up to date. I was told yes by the salesman there and was excited about it because they kept it up to date with the most recent version. I ended up purchasing the car and taking it home the same day. A couple days later I noticed that the Nav system was telling me construction spots that had not been worked on in a year or two. I called OnStar and asked if they knew if my system was up to date. They informed me that it was not. This upset me greatly because like I said, it is my first car purchase. I am using my own money for this. If I had been told that the software was not current and that I would have to pay for it then that is a different story. The fact of the matter is, I was lied to. Upon learning about this I immediately emailed the GM of the establishment. No response. I sent it again the next day, and again no response. I forwarded it to the reception. No response. I filled out two forms on their website for them to get back to me and nothing. One day I even called them and the reception answered and he had told me that there was someone I could talk to and that they could call me back around 1:30pm later that day. Nothing came. I am beyond frustrated with this dealership. Telling someone they have something worth $160 in their car when they do not is wrong and ridiculous. I should not have to buy something worth that much if I had been told it was already installed. Almost two weeks later and the snake of a salesman calls me and lets me know that there is nothing they can do for me about it. 2 WEEKS. I am furious and disappointed to say I bought a car from this place. If you can stay away. You will be lied to and the "Incredible Customer Service" that they tell you continues after you purchase a car does not continue. Nice facility, terrible service.

I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York ? about 800 miles away. I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car. Here?s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.

I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away. I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car. Here’s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.

I purchase this vehicle from the dealer on 01/21/17 and a couple months later when washing the car, not for the first time by any means, the paint and clear coat was flying off of the car with rust showing underneath the paint. The car fax was clean at the time of purchase, I reported this to the owner of the company right away Bob Nelson and the service manager looked the car the following day. The roof of the car had paint and clear coat gone with rust underneath, the front driver bumper had clear coat missing and a scuffs in the paint/body was revealed, clear coat missing from the rear driver bumper with sand marks in the paint, rear glass seal was not staying on and the glass was cracked under the seal which also reveal that the glass had been replace because there was damage to the paint and to body around the glass, showed evidence that both the rear quarter panels had been replaced or something you could see lines where they connected to the roof, etc. , paint chipping around both rear tail lights, and in the right light you could see some hale damage. I waited 10 months for a comparable replacement car and called them every week trying to get out from under this Fraudulent Sale. I finally had to take a $4K hit with them to get out of the car because no other dealer would touch this car.

in nov. of 2015 i purchased a 2015 impala for my wife with 20000 miles on it, still under factory warranty.my wife drove the car 6000 miles in 18 months. this last time i took the car in for service they said the next time i brought the car in it would need brake calipers because they were corroded and the injectors and fuel system needed to be cleaned because of all the dirt and gunk in it.all this at a cost of about four hundred dollars, not covered under the warranty. he said the dirty fuel system was caused from buying cheap gas from caseys, he said i should buy top tier gas like marathon , mobile, 66 etc. what he does not know is in this area caseys gas supplier in marathon. you should know what you are talking about before you go putting out advice. in any case if this is all true the car had to be like that when ron bailey sold it to us, that could not have happened in 6000 miles of driving, like mr. burris said.all i can say is if you have to buy gm do not buy it at vermilion.

As most I hate car shopping, and really dreaded it however I had no choice being that one of my vehicles had just been totaled, So I started my journey by stopping by a couple of local dealerships. I was quickly reminded why I hated car shopping, I ventured out to Vermilion Chevrolet and came in contact with Sherard Blanden, a very pleasant salesman that made me feel very comfortable and wasn't "pushy" we found the perfect car for me, and he took the time to make sure I understood everything and made sure I was comfortable with the main features in my new Malibu, He also told me to come back in a week or so and he would show me more that is in my new Malibu to give me time to get a grasp of the new things I had to learn coming from a 2005 to a 2016! Sherard Blanden is by far one of the best I have come in contact with and if you are wanting a new or used vehicle, I would highly recommend Sherard!

I was in town from Florida for work and decided to trade my 2014 Sierra in for a 2016 Diesel, with it being similar vehicles I thought I know the radio system and truck very well, Lets just say once Sherard started going over the vehicle with me I found out that I really knew nothing about my old truck!!! This Guys knows his stuff, he went into great detail and I now know what all new truck is capable of!!! If you are looking for a chevy go see Sherard!!!