Reviews
Customer for life
We are long time customers of the Logan branch and will continue in the future, I have never gotten the run around , always very friendly, always thorough and knowledgeable. Don wood customer for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Family friendly experience
Michael was very professional and friendly with us. We got a great deal from Derek. Would and will recommend Don Wood, Logan location to family and friends. We’ve bought four vehicles now and have never had a bad experience. Keep up the great work guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Buying a new truck
Randal Malone made our buying experience so easy. Randal always takes great care of us. All the other salesmen and service people take great care of us also!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Don Wood Automotive, LTD.! If you have any further questions, please give us a call. We're always happy to help!
Poor excuse of wasted space
They sold me a junky car that's definitely not able to pass emissions and now it won't start and its only been 3 days since I've had it would give it 0 stars but won't let me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Don Wood Automotive, LTD. (740) 279-1704
Intimidating, confusing and stingy
Don Wood dealership representatives were decently respectful, but were BARELY willing to negotiate the price on WAY overpriced vehicle. One of the salesmen was rather intimidating and very confusing in his negotiation. They wanted me to basically pay sticker price even with a trade-in. They were not forthcoming in their approach nor were they willing to budge much at all on price. The whole exchange left me feeling uneasy and wondering if I could trust them if I ever did buy from them. I eventually walked out. I would NOT recommend Don Wood dealership.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (740) 279-1704 when you have a chance. Thank you, and we look forward to hearing from you.
Great experience
Was happy with our salesman Zach jones he was very helpful with thee the process I was very very pleased how easy this was thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Don Wood Automotive, LTD.! We sincerely value your business and look forward to your next visit!
Wonderful experience one phone call the rest all by
Wonderful experience one phone call the rest all by internet delivery service was excellent very painless.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy
Shaun was extremely helpful and not pushy. He provided great after the sale care. I would highly recommend this dealership and definitely Shaun for any sales need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience.
Great sales team, Zach was an amazing honest sales man. I would recommend this dealership for sure. Good used and new cars there as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bought new car
Randal Malone salesman very professional man to work with. Highly recommended. He did the best for us as he could. He helped us set up features on our new car. great deal .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase