Reviews
Write a reviewPrompt and good service.
Prompt and good service. . Very knowledgeable about the service they performed. Service department very friendly
Prompt and good service.
Prompt and good service. . Very knowledgeable about the service they performed. Service department very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Patricia! We truly appreciate your kind words about the prompt and knowledgeable service you received at Ray Miller Buick GMC. Our service department takes pride in providing a friendly experience. We look forward to assisting you again in the future! Sincerely, The Ray Miller Buick GMC Team
Car buying
Very friendly people that work there . Listened to what I was looking for and took me right to the car I bought. They made sure I was happy and a satisfied customer when I left .
Car buying
Very friendly people that work there . Listened to what I was looking for and took me right to the car I bought. They made sure I was happy and a satisfied customer when I left .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Ray Miller Buick GMC Team
Purchase of AT4
Very pleased with my dealership experience and sales information.
Purchase of AT4
Very pleased with my dealership experience and sales information.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, The Ray Miller Buick GMC Team
Ray Miller GMC
Love Ray Miller GMC. Kale is our go to salesman! No hassle. No time wasted. In and out.
Ray Miller GMC
Love Ray Miller GMC. Kale is our go to salesman! No hassle. No time wasted. In and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for leaving this awesome review of our dealership, Ronald E Ballman Ii. <EMPLOYEE NAME> truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Ray Miller Buick GMC Team
My first GMC & my first experience with Ray Miller
I wasn't going to do this until I read the other reviews and realized I wasn't alone. So, here's my first, last and only experience I have had with Ray Miller service department. Two weeks ago I scheduled an appointment for Monday to have my vehicle worked on at Ray Miller Buick-GMC in Florence, AL. Due to issues with work, I had to reschedule my appointment. I was told to bring my vehicle in on Friday. When I arrived Friday morning at the service counter I found out I wasn't even on their schedule. This failed appointment cost me a little over $200 in gas and missed work. However I still needed my vehicle repaired so, I was rescheduled for this morning (Monday, 11/8/2021). Well, rescheduled until just a few minutes ago. I just received a phone call (06:09am) from the Ray Miller service department stating my appointment had been canceled and we "... need to part ways". Their reason was because I had voiced my dissatisfaction with the previous appointment (which was settled in a phone call later that day) and the amount of money it cost me. My suggestion? If you want to be respected, go somewhere else.
My first GMC & my first experience with Ray Miller
I wasn't going to do this until I read the other reviews and realized I wasn't alone. So, here's my first, last and only experience I have had with Ray Miller service department. Two weeks ago I scheduled an appointment for Monday to have my vehicle worked on at Ray Miller Buick-GMC in Florence, AL. Due to issues with work, I had to reschedule my appointment. I was told to bring my vehicle in on Friday. When I arrived Friday morning at the service counter I found out I wasn't even on their schedule. This failed appointment cost me a little over $200 in gas and missed work. However I still needed my vehicle repaired so, I was rescheduled for this morning (Monday, 11/8/2021). Well, rescheduled until just a few minutes ago. I just received a phone call (06:09am) from the Ray Miller service department stating my appointment had been canceled and we "... need to part ways". Their reason was because I had voiced my dissatisfaction with the previous appointment (which was settled in a phone call later that day) and the amount of money it cost me. My suggestion? If you want to be respected, go somewhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ray Miller Buick GMC Team
Great Buying Experience
This was my first time buying a vehicle and the team here made it so easy! Corey Hamner was my salesman and he was great at answering any questions I had and I felt no pressure to buy. I got pre-approved for financing and Donnie had my paperwork ready to go when I arrived to get my car and I was out in under 20 minutes. I have a GM dealer in my hometown but the service here was significantly better and I would not hesitate to make the 45 minute drive again to Ray Miller. Absolutely wonderful experience and I am thrilled with my new Acadia!
Great Buying Experience
This was my first time buying a vehicle and the team here made it so easy! Corey Hamner was my salesman and he was great at answering any questions I had and I felt no pressure to buy. I got pre-approved for financing and Donnie had my paperwork ready to go when I arrived to get my car and I was out in under 20 minutes. I have a GM dealer in my hometown but the service here was significantly better and I would not hesitate to make the 45 minute drive again to Ray Miller. Absolutely wonderful experience and I am thrilled with my new Acadia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pissed off
Every morning I back out if my driveway and step in the gas my truck just sits there for 2 seconds then takes off like a rocket and Ray Miller Service says problem with my brand new truck was my fault
Pissed off
Every morning I back out if my driveway and step in the gas my truck just sits there for 2 seconds then takes off like a rocket and Ray Miller Service says problem with my brand new truck was my fault
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Good Service and comfortable facilities
I felt that my needs were met and that everything was checked out on my vehicle. All of this was done in a timely and efficient way.
Very Good Service and comfortable facilities
I felt that my needs were met and that everything was checked out on my vehicle. All of this was done in a timely and efficient way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership
One of the best dealerships I have done business with. Very easy to trade vehicles and a dealership that gets to know you on a first name basis.
Great Dealership
One of the best dealerships I have done business with. Very easy to trade vehicles and a dealership that gets to know you on a first name basis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Will be a return customer
Best car buying experience Ive had. Very relaxed,no pressure. Salesman was knowledgeable about the vehicle and accommodating to my schedule.
Will be a return customer
Best car buying experience Ive had. Very relaxed,no pressure. Salesman was knowledgeable about the vehicle and accommodating to my schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase