Kent County Motors

IN MY 50 YEARS OF BUYING VEHICLES KENT COUNTY MOTORS HAS EXCEEDED ALL OF MY EXPECTATIONS OF WHAT A GREAT DEALERSHIP STANDS FOR, FROM THE DAY I ORDERED MY GMC YUKON DENALI TILL NOW. THE SERVICE TEAM IS FANTASTIC, SOME OF THE BEST PROFESSIONALS I'VE EVER WORKED WITH. CONNIE HAS BEEN MY SERVICE WRITER FOR 2 YEARS AND I HAVE NEVER BEEN DISAPPOINTED WITH HER PERFORMANCE, THANK YOU CONNIE.

I must write a negative review to Mr. Humphries as his lack of professionalism, and the way he spoke to me today and handle my purchase. I visited the store and was well impressed by salesperson. I bought a 2021 Jeep Cherokee and two days later felt I should drive a new Terrain instead paying (35,000 thousand for price and extended warranty financed together). Mr. Humphries told me I will lose $2500. I asked questions about how many kinds of Terrain are out there, he answered two. Obviously, I can do research on my own. My expectations as a female Hispanic heritage teacher are to be treated with the same respect than a man or any other customer. Secondly, if I am not happy with the car I just bought because a hear a noise inside and do not want to have issues. Customer happiness is always a win; why punish me when I am concern with a noise and wants peace of mind. He mentioned that any car can have noises. I told him that I will look into a different GMC Dealer because he is not helping...... he moved his head as "don't care". I can't recommend a place where administrators forget we deserved better. I rather pay $34,000 for a new car than paying $35,000 for a used car with extended warranty. I was sick with a bad cold when I made the purchase, desperate because I had a rental and need a car, didn't chose right. I went back next day and cancelled the whole extra warranty!

My first lease and an easy process indeed. Once again thank all of you who helped in making this happen. I have purchased new and used cars for over twenty years at this dealers. I am so pleased I wrote a haiku..... Kent County Motors Dover's Number One Dealer Please get new car too

The best service I have ever received was from this company and I was very pleased.

Recently had repairs done as a result of an accident. Jim Young and Lisa were awesome to work with. The work was done professionally and in a timely manner. I highly recommend them for any of your body repairs.

This was the second vehicle I have purchased from Kent county motors, but my first experience with Mark and definitely not my last. Mark was a very respectful salesman and easygoing which made the buying process a breeze. Highly recommend this business and salesman!

This place was absolutely fantastic! Mark Dupree was a great sales person, respectful and not pushy, made the process fast and easy. He was attentive, knowledgeable, and relatable. Definitely made me feel right at home. I would highly recommend Kent County Motors and Mark Dupree.

Everyone at the dealership was so nice and friendly. I noticed a lot of teamwork as well.

Mark was an awesome person to work with. He is quick and decisive all while keeping honest. Totally recommend working with Mark for a smooth car buy experience.

I recently purchased a new Buick, Mark and everyone on the team were so nice and made this purchase so easy! His professionalism was exceptional! Thank you so much for all of your help!!