Reviews
Andy Aponte was my agent he’s fantastic, he was
Andy Aponte was my agent he’s fantastic, he was professional polite and answered all my questions at my repair. Derek Romero video was clear on what I needed fixed. Person who works at the parts department was super nice as well. Wesley Chapel mini his hands down or you want to take your car for a repair.
Andy Aponte was my agent he’s fantastic, he was
Andy Aponte was my agent he’s fantastic, he was professional polite and answered all my questions at my repair. Derek Romero video was clear on what I needed fixed. Person who works at the parts department was super nice as well. Wesley Chapel mini his hands down or you want to take your car for a repair.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our purchase experience was excellent.
Our purchase experience was excellent. Our sales advisor, Ken, was patient, kind, informative, helpful and friendly, as were Carlos in finance and Diego who helped us become better acquainted with vehicle features and operations.
Our purchase experience was excellent.
Our purchase experience was excellent. Our sales advisor, Ken, was patient, kind, informative, helpful and friendly, as were Carlos in finance and Diego who helped us become better acquainted with vehicle features and operations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had a major repair done on my Countryman.
I recently had a major repair done on my Countryman. I was completely satisfied with the customer service I received from start to finish. I also found the repair to be reasonably priced. I would recommend this dealership to anyone.
I recently had a major repair done on my Countryman.
I recently had a major repair done on my Countryman. I was completely satisfied with the customer service I received from start to finish. I also found the repair to be reasonably priced. I would recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience with this dealership.
I had an excellent experience with this dealership. Derek Orca-Ramiro was my service coordinator and he helped me out through out the whole process. He kept me updated and informed. He worked tried very hard to keep the cost down. I recommend BMW mini of Weasly Chapel whole heartedly
I had an excellent experience with this dealership.
I had an excellent experience with this dealership. Derek Orca-Ramiro was my service coordinator and he helped me out through out the whole process. He kept me updated and informed. He worked tried very hard to keep the cost down. I recommend BMW mini of Weasly Chapel whole heartedly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I visited Mini of Wesley Chapel for maintenance, and I
I visited Mini of Wesley Chapel for maintenance, and I have to say, the experience was outstanding. From the moment I arrived, I was treated with the utmost care and professionalism. Derek made sure I was informed about the entire process, answering all of my questions with patience and clarity. He ensured that my vehicle was well taken care of and that I was comfortable throughout the entire visit. Even though Frankie wasn’t handling my maintenance directly, I want to give a special mention to him. Frankie has always gone above and beyond to assist me, offering exceptional customer service every time I've interacted with him. His dedication and willingness to help make him a standout member of the team. Mini of Wesley Chapel continues to exceed my expectations, and I’m confident that I’ll return for all my future service needs. I highly recommend Derek, Frankie, and the entire team at Mini of Wesley Chapel to anyone looking for top-notch service and care!
I visited Mini of Wesley Chapel for maintenance, and I
I visited Mini of Wesley Chapel for maintenance, and I have to say, the experience was outstanding. From the moment I arrived, I was treated with the utmost care and professionalism. Derek made sure I was informed about the entire process, answering all of my questions with patience and clarity. He ensured that my vehicle was well taken care of and that I was comfortable throughout the entire visit. Even though Frankie wasn’t handling my maintenance directly, I want to give a special mention to him. Frankie has always gone above and beyond to assist me, offering exceptional customer service every time I've interacted with him. His dedication and willingness to help make him a standout member of the team. Mini of Wesley Chapel continues to exceed my expectations, and I’m confident that I’ll return for all my future service needs. I highly recommend Derek, Frankie, and the entire team at Mini of Wesley Chapel to anyone looking for top-notch service and care!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have owned numerous of Mini Coopers throughout the
We have owned numerous of Mini Coopers throughout the past fifteen years or so. We can always rely on Mini of Wesley Chapel to go above and beyond what is necessary to ensure that the customer is pleased with their visit and their service. 5 Stars for Brian (Service Manager) and his crew. Thanks for everything
We have owned numerous of Mini Coopers throughout the
We have owned numerous of Mini Coopers throughout the past fifteen years or so. We can always rely on Mini of Wesley Chapel to go above and beyond what is necessary to ensure that the customer is pleased with their visit and their service. 5 Stars for Brian (Service Manager) and his crew. Thanks for everything
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always receive notifications for service and I get
I always receive notifications for service and I get scheduled in a timely manner. I don’t have anything else.
I always receive notifications for service and I get
I always receive notifications for service and I get scheduled in a timely manner. I don’t have anything else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive, understanding and quick to satisfy customer
Attentive, understanding and quick to satisfy customer needs. A pleasant staff of knowledgeable employees willing to take tat extra step.
Attentive, understanding and quick to satisfy customer
Attentive, understanding and quick to satisfy customer needs. A pleasant staff of knowledgeable employees willing to take tat extra step.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sent inquiry about a vehicle I was considering, Danny
Sent inquiry about a vehicle I was considering, Danny and Jack got me the information I needed. Danny and Jack made the purchase process as smooth as possible.
Sent inquiry about a vehicle I was considering, Danny
Sent inquiry about a vehicle I was considering, Danny and Jack got me the information I needed. Danny and Jack made the purchase process as smooth as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service - Derek kept me informed of the
Great customer service - Derek kept me informed of the progress of the car repair. Will definitely return in the future.
Great customer service - Derek kept me informed of the
Great customer service - Derek kept me informed of the progress of the car repair. Will definitely return in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair