Reviews
Write a reviewThe Dealership To Visit If You Want The Best Deal
I was a bit skeptical when I reached out via e-mail to Sun BMW to give me a quote on brand new 2018 BMW X3M40i since the dealership had only one example in stock and it was just released to the consumers. Bree Wallen responded to my e-mail very quickly and proceed to give me an appraisal of my trade via e-mail which non of the other dealers I reached out to did this for me. I stopped by the same weekend to take a quick test drive of this SUV. To my surprise Bree had off but I meet Peter Kompotiatis upon walking into the dealership. Peter and I hit it right off since he is an avid car enthusiast. After the test drive I was not only presented the sale numbers on the vehicle but Peter went out of his way to get me all of the incentives that BMW was offering. To close the deal not only did they discount the SUV and gave me the incentives, they also gave me a choice of special financing rates of 0.90% for 72 months. DISCOUNT+INCENTIVES+SPECIAL APR+ FAIR TRADE VALUE=WHERE DO I SIGN!!!! Needless to say I purchased the first X3M40i at the dealership. In the finance office I meet Alyssa Christian who was a great sport and did not pressured me into purchasing any unwanted add-ons. Five days later I reached out to Peter about the 2018 Black M3 that was sitting in the showroom. Needless to say DISCOUNT+INCENTIVES+SPECIAL APR+ =WHERE DO I SIGN!!!! I ended up purchasing the M3 also even though I was planning to do a European Deliver on one. Three weeks later my brother-in law ended up purchasing a 2018 530I Xdrive from Peter. Again, DISCOUNT+INCENTIVES+SPECIAL APR+ FAIR TRADE VALUE=WHERE DO I SIGN!!! He could not be happier with his new 5 series. Lastly I cannot forget BMW Genius Casey Hawbaker who was great at explaining the vehicle tech features and saved me from reading the owners manual. If you are thinking about purchasing a BMW, reach out to the great group of people at SUN BMW and get your own WHERE DO I SIGN!!! deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ed help me along the way excellent customer servic
Always friendly people and good customer service I would recommend to go back they are quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'll never go anywhere else
In 20years of buying cars this had to be my best experience. The service is top notch and amazing the way you are treated. I'll definitely go back when it's time for a new BMW
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, Thank you for your continued business. We look forward to helping you when you're ready for the next BMW. Jake Janicki New Vehicle Sales Manager
Leasing my new BMW at Sun Motors in Mechanicsburg.
My thanks to Scott Holl for making my first visit at Sun Motors BMW a happy and satisfied experience. His knowledge and experience helped me through the process of leasing my first BMW. Many tanks Scott. I will definitely refer my friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy wife, happy life
My recent purchase of my BMWx1 was a painless,pleasant experience. I cannot thank Scott Holl for his personal attention to my wants and needs in a car. My husband has leased 2 BMW's with Scott. He always made us feel like part of his family with his dedication to detail and concern for us. Scott makes it his mission to make sure his clients are happy and satisfied. The folks at Sun Motors have been nothing but kind, professional and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leo-da-lions, Thank you again for your glowing review of Scott, he's a huge asset to our team and always strives to make every experience memorable. We are very glad that you're happy with the new X1! Jake Janicki New Vehicle Sales Manager
A+ Buying Experience
My expectations were far exceeded with Sun Motors. I did a lot of research about area dealers and felt I made the right choice. Every person I interacted with was friendly, genuine and made me feel comfortable, I did not feel pressured once. Those meant a lot to me since buying a vehicle is a big decision. I worked with Dennis Fisher who really made the experience top notch. I will not hesitate to refer anyone to Sun Motors and plan on returning when I'm ready to purchase another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ry, Thank you for your feedback, we are very happy that Dennis made the experience "top notch." We always appreciate any referrals and look forward to having you return for all your service needs.
Going Back To BMW
I bought my first BMW from Sun Motors back when they were CVM even though I have several other BMW dealers closer to my home. I fell in love with BMWs while stationed in Germany in the late 1970s and bought my first one from Sun Motors. It was a pristine pre-owned 535i. Since then I have purchased several more cars both used and new. Sun Motors is an outstanding dealership offering excellent service to the customer and also supporting the local BMW CCA chapter, Nittany Bimmers. My last new car was a German competitor but I will be going back to BMW. Nothing looks or drives like a BMW and you can't beat the free scheduled maintenance for 4 years coupled with Sun's outstanding service department including loaners and pick up and delivery. The new car sales manager, Jake Janicki is dedicated to earning and keeping your business. Sun Motors BMW has earned my business and I plan to stay with them for a long time. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randall, Thank you again for working with us and we are happy to have you back in the BMW family. We have enjoyed working with you throughout the process, it looks like your car should be here very soon and I'm sure you're looking forward to finally driving it.
Great Buying Experience
Exceptional buying experience. Dave Halford helped us find a great X3 that suited our family's needs for an excellent price, and he was very helpful in walking us through various options, features, etc. Everything about the process was very easy and efficient, and we love our new X3!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, Thank you for the feedback. The X3's are great and we are glad the process was easy for you. We look forward to working with you and your family for years to come.
Loaner Vehicles
I wanted to say one more thing. Before buying a BMW, we had been dealing with a local dealer for another supposedly "premium" European make of car, and it used to be a huge pain in the rear end to get a loaner car from that dealer when we needed service, even when the car was in for more than a day. Not so here ... we have had to have a couple routine services, inspections, etc. on our X3 over the past year and a half, and not only have we not had any trouble whatsoever in getting a loaner, even for a short period of time, but one time my wife was unable to leave town right away to pick up our car, so they offered to drop our car off and pick up the loaner when the service was done. We're just normal average people and are quite unused to being treated so well by our dealer...nicely done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, We're glad that we provide you the premium experience you are looking for. We are glad that the loaner vehicles make such a huge difference for you, honestly it's something we pride ourselves on and hope that customers appreciate the flexibility it gives them. We look forward to continuing our relationship with you and your wife.
Great Sales and Service from Scott
Scott our salesperson went above and beyond to assist us with the sale. We had 2 trades and live over an hour away. We had issues with getting both trades there and we also had time limitations. Scott was very patient and respectful of our issues. I would recommend him to my friends for a new or used vehicle. Thanks Scott !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kim, We know sometimes the logistics are difficult but we are very glad everything worked out and that you're enjoying your beautiful white 650XI Grand Coupe. Your experience with Scott is what he always strives for, we look forward to seeing you driving around in the 6!