Skip to main content

Serra Nissan

(2,317 reviews)
Visit Serra Nissan
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (205) 390-0477 (205) 390-0477
Used (205) 683-2753 (205) 683-2753
Service (205) 390-0485 (205) 390-0485

Reviews

(2,317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

I returned for my oil change and tire rotation.

I am overall concerned about the conditions of my 2013 Rogue that I purchased from Nissan that is peeling from the original paint job from manufacturer. After speaking with Service Manager I felt assured that whatever it takes Nissan will have my SUV repair.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

I gave this rating because they where very nice and cooperative they are very respectful and they have good customer service and will be coming back when I need something done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall service

My service was good, quick, and accurate from what I could see. Staff was friendly as always. I would .recommend Nissan service department to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Basic Maintenance with Top Service

Overall from start to finish they look after the customer. I 2as greeted in q timely manner and provided a great deal bnb on what needs to be serviced. Never have had a issue with this dealership. I travel 50 miles for service everytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer service.

Everyone was friendly nice and very welcoming ! They were awesome ,respectful I felt like I’d been going there for years .. Thanks for caring ... Great Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!!

Everyone was professional and they didn’t take up a lot of my time on my off day. I appreciate speedy service because I work a lot and really don’t have a lot of time to spend getting my car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Five stars!

I liked very much! Really good dealership, highly recommend! all from the store are polite and the products are of quality! I'll be back to buy cars on the spot! look for Ricardo or Angel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Altima SR

No problems, sales personnel were pleasant and willing to negotiate. I will recommend Serra Nissan to my family , friends, and anyone else who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Purchase

The entire staff was friendly and helpful! Mortimer was my salesman and he worked hard so that I could get the car I wanted. He made my experience very comfortable and I appreciate all of his help! -L’Oréal Neal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Getting a new car

Angel was very kind, friendly, & help us with on getting a car. I love my car also & I will always recommend people to go to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.