Reviews
Very professional easy to work with.
Very professional easy to work with. Honest and direct very helpful in helping me find the best option
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible Customer Service - Repairs/Maintenance
Employee says he/she will call me back to give me an update on my vehicle but never does. I have to call them. Had to get a temporary vehicle through crossroads chevy because my vehicle is going to take longer to service than expected. The vehicle was smaller than expected, and when I went back in I was smirked at and eye rolled by the same employee that just finished filling the temporary vehicle contract out with. I let him know that the vehicle was too small for me, and was offered a smaller vehicle in exchange. I asked if we could do an enterprise rental and he told me I would have to be willing to pay the difference between their rate and the enterprise rental rate, and that enterprise charges $95.00 a rental which is untrue because I rent from enterprise a lot for work.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very curtesy and very helpful with my questions would
Very curtesy and very helpful with my questions would recommend this to my family and friends
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The employees there are not friendly at all.
The employees there are not friendly at all. Especially the fat man working in the service dept. I didnt like the deal i got at all. I will NEVER buy another vehicle from Crossroads Chevrolet. They are TERRIBLE
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Crossroads Chevrolet was a great dealership to purchase
Crossroads Chevrolet was a great dealership to purchase my Chevrolet 2500HD from. Both Cletis Pack the General Manager and David Byers the salesman were great to work with. They made sure I was completely satisfied with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff.
Very friendly staff. Our sales person went above and beyond to earn our business especially after the payoff I quoted him was more than I thought.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was pleasant and fast to get our vehicle
Everyone was pleasant and fast to get our vehicle serviced..highly recommend this dealership.. we'll be dealing with this dealership in the future
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience at crossroads Chevrolet very kind
Had a great experience at crossroads Chevrolet very kind and helpful highly recommend.My salesman Matthew was the best will buy my next car there.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly,explained everything completely helped me
Very friendly,explained everything completely helped me with some other issues and made another appointment for an oil change and tire rotation.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Crossroads Chevrolet was absolutely
My experience with Crossroads Chevrolet was absolutely fantastic. My salesman David was great to work with. He made my truck purchase so easy I would certainly purchase another vehicle from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car