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Crossroads Chevrolet

(171 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (866) 300-8871 (866) 300-8871
Used (866) 849-9285 (866) 849-9285
Service (855) 368-5579 (855) 368-5579

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Chevrolet from DealerRater.

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Very professional easy to work with.

Very professional easy to work with. Honest and direct very helpful in helping me find the best option

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible Customer Service - Repairs/Maintenance

Employee says he/she will call me back to give me an update on my vehicle but never does. I have to call them. Had to get a temporary vehicle through crossroads chevy because my vehicle is going to take longer to service than expected. The vehicle was smaller than expected, and when I went back in I was smirked at and eye rolled by the same employee that just finished filling the temporary vehicle contract out with. I let him know that the vehicle was too small for me, and was offered a smaller vehicle in exchange. I asked if we could do an enterprise rental and he told me I would have to be willing to pay the difference between their rate and the enterprise rental rate, and that enterprise charges $95.00 a rental which is untrue because I rent from enterprise a lot for work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very curtesy and very helpful with my questions would

Very curtesy and very helpful with my questions would recommend this to my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The employees there are not friendly at all.

The employees there are not friendly at all. Especially the fat man working in the service dept. I didnt like the deal i got at all. I will NEVER buy another vehicle from Crossroads Chevrolet. They are TERRIBLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Crossroads Chevrolet was a great dealership to purchase

Crossroads Chevrolet was a great dealership to purchase my Chevrolet 2500HD from. Both Cletis Pack the General Manager and David Byers the salesman were great to work with. They made sure I was completely satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly staff.

Very friendly staff. Our sales person went above and beyond to earn our business especially after the payoff I quoted him was more than I thought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was pleasant and fast to get our vehicle

Everyone was pleasant and fast to get our vehicle serviced..highly recommend this dealership.. we'll be dealing with this dealership in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience at crossroads Chevrolet very kind

Had a great experience at crossroads Chevrolet very kind and helpful highly recommend.My salesman Matthew was the best will buy my next car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly,explained everything completely helped me

Very friendly,explained everything completely helped me with some other issues and made another appointment for an oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with Crossroads Chevrolet was absolutely

My experience with Crossroads Chevrolet was absolutely fantastic. My salesman David was great to work with. He made my truck purchase so easy I would certainly purchase another vehicle from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.