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Crossroads Chevrolet

(175 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (866) 300-8871 (866) 300-8871
Used (866) 849-9285 (866) 849-9285
Service (855) 368-5579 (855) 368-5579

Reviews

(175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Chevrolet from DealerRater.

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2018 silver zr2 Colorado Excellent service and hospitality!

I was impressed by the salesman, Jim Byrge! finance and the manager from start to finish with the purchase. Score 10 outa 10!!! My sister has bought 2 cars here and is happy as we are, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales

Charlie, Jeff and Brian are amazing and the staff were very friendly. My experience was wonderfu. I will definitely recommend Crossroads Chevrolet to my friends and coworkers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice work

Charlie, Brian, and Brad were very helpful in getting our deal done. Charlie is an excellent salesman and the finance department was great. The overall experience Charlie provided was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Had a great experience buying a car here from Cameron Dotson. Everyone was very helpful and explained everything. Would definitely recommend Crossroads Chevrolet To all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing!

We are so happy to have met Charlie and have him work up the deal along with Jeff that would work for us. Very friendly and hard working to make our experience the best possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great. Charlie was awesome.

We had a great experience with Crossroads. Highly recommend. If you need a dealership look no further. Best in town in my opinion. They worked everything out for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very wonderful

This is our 2nd vehicle we purchased from Crossroads and have been treated really nice.. would recommend to anyone. Charlie has done a wonderful job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good people - good service

Just moved to Beckley and had a recall on my 2014 truck. Crossroads took care of it in short order. They treated me right. Took my truck there for oil change as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service dept

I dropped my truck off for a service. Virginia always is nice and pleasant when I go there. She worked me in that morning without a problem. Cuddos to the service dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Crossroads Chevrolet always backs up their sales with service. Virginia and the others will take great care of you and in a timely manner. They also will let your k ow when your vehicle is due for a service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.