Reviews
Greeting me as I arrive .
Great customer relations, made me feel at ease and comfortable. Felt as if this was and on going visit, no pressure whatsoever. Great company to do business with, and great people working with me. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. I am glad to hear we made the process easy and comfortable.
"Pleasant experience"
Buying a new car is always a challenge as you want to walk away feeling that you got the best deal possible. Rich, David & Jay were patient and pleasant while working through the numbers. David did an awesome job showing me how to use the navigation system in my new Mazda CX5. There is a lot of competition out there, but this dealership is definitely one to consider if you are in the market for a Mazda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review!! I hope you enjoy your new CX-5 Zoom Zoom!!!
Great dealership to work with!
This is our second time buying from Werner. My first time was with my son who bought his first new car from them. It was a very good experience with no pressure sales and a very good deal. So when the time came for us to look at a new car for my wife, we decided to return. Rob was great to work with, and helped us immensely with our buying. He got us a great deal, and we're very happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!! Thanks again for the considering us with this purchase.
First service
I was pleasantly surprised when my service rep told me car was done AND they had washed and vacuumed it too!! I have never had that service just added on randomly for no extra charge! Thank you Werner Mazda! And I saw my sales rep who I hadn’t seen since I purchased my car and he remembered me...so impressive with all the people they must meet! Love this place!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!!
Great Car Buying Experience
My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pete thanks again for continued business we truly appreciate it!!
Upgrade
Did upgrade to Add Apple CarPlay to my 2018 Mazda CX-9 quickly. Wish it would have been standard equipment but at least I have it now.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review
center console not locking
the compartment was fixed and they also did an overall check of the vehicle. as a result will be back efficient and gave a detail showing of what needs to be done ie. transmission fluid and air filter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the service and the review!!
Great experience
Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sorry your engine died and forced you to buy sooner than you planned. I am glad we were here to help and thank you for the review!!
Basic Service on my new car
The appointments are always easy to make on line at a time and day that best fits my schedule. Staff is always friendly. I usually choose to wait while my service is being performed. The waiting area is clean, comfy and has refreshments if need be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review!!
Great follow up and very accommodating.
We had a very positive purchase experience. My sales rep worked hard to find the exact car thT I wanted with a price that I could work with. He spent quality time with us going out on a test drive and explaining all about the car. I really wanted to do business with Werner as they went above and beyond to earn my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review!!