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Werner Mazda

(3,710 reviews)
Visit Werner Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (603) 325-4802 (603) 325-4802
Used (603) 325-4805 (603) 325-4805
Service (603) 325-4803 (603) 325-4803

Reviews

(3,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Werner Mazda from DealerRater.

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Greeting me as I arrive .

Great customer relations, made me feel at ease and comfortable. Felt as if this was and on going visit, no pressure whatsoever. Great company to do business with, and great people working with me. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. I am glad to hear we made the process easy and comfortable.

"Pleasant experience"

Buying a new car is always a challenge as you want to walk away feeling that you got the best deal possible. Rich, David & Jay were patient and pleasant while working through the numbers. David did an awesome job showing me how to use the navigation system in my new Mazda CX5. There is a lot of competition out there, but this dealership is definitely one to consider if you are in the market for a Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review!! I hope you enjoy your new CX-5 Zoom Zoom!!!

Great dealership to work with!

This is our second time buying from Werner. My first time was with my son who bought his first new car from them. It was a very good experience with no pressure sales and a very good deal. So when the time came for us to look at a new car for my wife, we decided to return. Rob was great to work with, and helped us immensely with our buying. He got us a great deal, and we're very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!! Thanks again for the considering us with this purchase.

First service

I was pleasantly surprised when my service rep told me car was done AND they had washed and vacuumed it too!! I have never had that service just added on randomly for no extra charge! Thank you Werner Mazda! And I saw my sales rep who I hadn’t seen since I purchased my car and he remembered me...so impressive with all the people they must meet! Love this place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!

Great Car Buying Experience

My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pete thanks again for continued business we truly appreciate it!!

Upgrade

Did upgrade to Add Apple CarPlay to my 2018 Mazda CX-9 quickly. Wish it would have been standard equipment but at least I have it now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review

center console not locking

the compartment was fixed and they also did an overall check of the vehicle. as a result will be back efficient and gave a detail showing of what needs to be done ie. transmission fluid and air filter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the service and the review!!

Great experience

Buying a vehicle can be so stressful. I planned on car shopping in another 6 weeks but my engine died. Werner Mazda made this a very stressfree experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sorry your engine died and forced you to buy sooner than you planned. I am glad we were here to help and thank you for the review!!

Basic Service on my new car

The appointments are always easy to make on line at a time and day that best fits my schedule. Staff is always friendly. I usually choose to wait while my service is being performed. The waiting area is clean, comfy and has refreshments if need be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!

Great follow up and very accommodating.

We had a very positive purchase experience. My sales rep worked hard to find the exact car thT I wanted with a price that I could work with. He spent quality time with us going out on a test drive and explaining all about the car. I really wanted to do business with Werner as they went above and beyond to earn my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!!