Reviews
Mitch, the parts department, and the service department
Mitch, the parts department, and the service department have all been very professional and pleasant to work with
Mitch, the parts department, and the service department
Mitch, the parts department, and the service department have all been very professional and pleasant to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience working with Brett and Kevin at Granite
Great experience working with Brett and Kevin at Granite Automotive. I was finally able to find the exact truck I wanted.
Great experience working with Brett and Kevin at Granite
Great experience working with Brett and Kevin at Granite Automotive. I was finally able to find the exact truck I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job to all, miss the express lane convenience and
Great job to all, miss the express lane convenience and making an appointment cost me an extra trip to the dealership
Great job to all, miss the express lane convenience and
Great job to all, miss the express lane convenience and making an appointment cost me an extra trip to the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Never get anything fixed.
Never get anything fixed. Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on and runs my batteries dead. I had to buy a jumper box because it kills the batteries. Their service dept sucks. No loaners ever available. It’s a joke you buy a 90k truck and warranty and get treated like a cheap car lot customer.
Never get anything fixed.
Never get anything fixed. Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on and runs my batteries dead. I had to buy a jumper box because it kills the batteries. Their service dept sucks. No loaners ever available. It’s a joke you buy a 90k truck and warranty and get treated like a cheap car lot customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Undre Holt is an amazing salesman that helped my daughter
Undre Holt is an amazing salesman that helped my daughter get a car. The service department did a great job servicing her vehicle.
Undre Holt is an amazing salesman that helped my daughter
Undre Holt is an amazing salesman that helped my daughter get a car. The service department did a great job servicing her vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They provided friendly and prompt service and overall the
They provided friendly and prompt service and overall the quality of the experience was excellent
They provided friendly and prompt service and overall the
They provided friendly and prompt service and overall the quality of the experience was excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our salesman, Tim, was very good.
Our salesman, Tim, was very good. Paid cash for the difference, when we were done with our salesman, it took an hour before we got started with paper work. I consider this poor, glad I wasn't financing, it is hard to tell hiw lonv that would take.
Our salesman, Tim, was very good.
Our salesman, Tim, was very good. Paid cash for the difference, when we were done with our salesman, it took an hour before we got started with paper work. I consider this poor, glad I wasn't financing, it is hard to tell hiw lonv that would take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I got really good service.
I got really good service. Josh was great. Your prices were way to high. I can't afford to deal with you.
I got really good service.
I got really good service. Josh was great. Your prices were way to high. I can't afford to deal with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quite expensive but they are up front with you on what
Quite expensive but they are up front with you on what they are doing. 15
Quite expensive but they are up front with you on what
Quite expensive but they are up front with you on what they are doing. 15
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We understand that vehicle service can feel costly, but we’re glad to hear you felt our team was transparent and upfront throughout the process. We always strive to provide honest communication and quality service you can trust. We appreciate your business and hope to see you again! -The Granite Team
They was very helpful and very professional in helping us
They was very helpful and very professional in helping us with all are needs and was very prompt in getting it done
They was very helpful and very professional in helping us
They was very helpful and very professional in helping us with all are needs and was very prompt in getting it done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear our team was able to help with all your needs and provide prompt, professional service. We appreciate your support and look forward to helping you again in the future! The Granite Team
