Bob Stall Chevrolet

We found a new car for a great price. The salesmen were friendly and knowledgeable. The facility was clean and comfortable. There isn't anything else I want to say.

My experiences at Bob Stall have always been very pleasant. They have extremely competent workers

Service rep did a very good job this time. I will more likely go back to have my vehicle service there. He kept me well informed of what was going on with my vehicle.

This dealership is full of liars and thieves, it’s definitely the worst experience I have ever had purchasing a vehicle. Jaime Jimenez lied and said my payment would not be due for 90 days as a part of some incentive, which of course was not reflected on my finance contract. The finance woman also lied about the details of the contract. Peter, the salesman was awful as well, scrambling last minute trying to vigorously wipe spots off the vehicle when doing the final inspection as I was having second thoughts about the vehicle due to the spots. Well, spots are still there. Then Mike the finance manager was completely useless! Rather than attempting to find a solution to this horrendous experience, he encouraged me to write complaints to BBB and others. Absolute nightmare. Save yourself the headache and go to another dealership. Mike, this is one of many complaints, I hope you’re happy with your lack of customer service skills!

I made appointment at 0730 On July 10, 2024 for brake pad service. I called around 1400 for an update, 30 minutes later Rose returned my call, instead of an update, she informed me about other repairs needed service on my vehicle total around 4000 dollars. When I ask her about an update on my brake, she said we cannot do that today. This is unacceptable, when I made my appointment, I was asked to get it in early so they can have plenty of time to complete the job. Instead it took them close to 8 hours to do an inspection on my vehicle. I was not aware they were going to do a multi point inspection. So my brakes were service the next day and I had to twist their arm for a car rental. To make matters WORSE, my air conditioner was blowing hot air when they gave my vehicle back, it was working fine when I dropped it off. “We only did your brakes” and “What do you know about a compressor “, that was what the service department manager said when I complained about my air conditioner. So, I took my vehicle to another auto repair shop to diagnose the AC issue. To make another long story short, the shop said the fuse for the air compressor was in the wrong location, it was moved. I had to replace the compressor due to damage from incorrect voltages. Be aware, Bob Stall is running a shady service department, do not take your vehicle there for service.

I?m giving a low star rate because they fixed a recall on my truck 2023 and when they return my car, my car seats were so dirty and told the person on service please next time be more careful and she said it?s just dust, so that is not an answer, that is not professional, my car is new and it was super clean inside, now I have to vacuum and clean the fabric. So for me they don?t take good care of the customers and job they do.

Bob Stanley is our sales person. Bob is an extremely high integrity man. He is a major asset to any team and it was my honor to purchase my new C8 Corvette from him. When I purchase any new Corvettes in the future, Mr. Stanley will be my go to sales professional..The dealership did a good job and our finance manager was a pleasure to do business with due to her sparkling personality and efficient execution of the paperwork side of the purchase. Thanks also go to the Corvette Concierge for helping me throughout the waiting period. Click

The representative I had seemed at times like I was an inconvenience to her . Needs customer service training.

The service was performed on time. The only complaint is someone ate there lunch in my truck and left a packet of hot sauce in my center console.

Dropped my truck off for a check engine light on Tuesday morning. Told the advisor I needed my truck by Friday afternoon for work, depending on the extent of the repairs. I regularly called to check up on my vehicle, but they didn't even use the code reader until Thursday afternoon. I didn't get the call on what needs to be repaired until Thursday evening and then was told repairs should be done Friday before I need my truck for work. I then called Friday morning to make sure it was on schedule, but advisor needed to double check and call later. I wasn't called back until my wife was already driving me over to pick up the truck. When I arrived, I was told the brakes were still being worked on and it wouldn't be done on time. It is just frustrating that I dropped the car on Tuesday, and it took two days for the code reader to even be used on my truck. On top of that, the repairs started Thursday afternoon and only took a few hours. If they weren't over booking services and my repairs were started sometime Tuesday or early Wednesday it couldn't easily been done on time. This is the third time I have come in and the services have been over booked. Last time was a simple oil change and my advisor told me my time slot was triple booked due to app/website/phone systems not all working together. A simple oil change, I had to be taken home and had to pick up my vehicle the next day. Now that I know my extended warranty is up I probably will not come back to this dealership for any services.