Drive Appeal Bloomington

Mike is awesome! Always helpful in finding me a ride! Been to him before and will again

I would be cautious when purchasing a vehicle from this dealership. I bought a 2017 Volvo V60 from this dealership this fall. When I took it in for regular maintenance, the shop found significant damage that hadn't been disclosed by the dealer. I notified the dealer of the repair costs I incurred as a result of the damage ($3352.60) and asked if they would like to come to some sort of agreement on the repair costs. They only offered a slightly discounted rate on repairs, which had already been completed by my mechanic. The quote from the shop was provided to the dealer "ADV NOTES: VEHICLE HAS BEEN IN A BIG ACCIDENT. RADIATOR IS JUST FLOPPING AROUND, MULTIPLE PARTS ARE BENT TO SECURE THE RADIATOR AND BROKEN - WE CAN TRY TO FABRICATE SOMETHING OR RIG SOMETHING UP TO HELP IT FROM FLOPPING AROUND, SUBFRAME IS BENT UP FRONT, HAS DIFFERENT RIMS THAN IT'S SUPPOSE TO, BOTH FRONT LOWER CONTROL ARMS ARE BENT - PASSENGER SIDE IS WORSE THAN THE DRIVER SIDE, BOTH INNER TIE ROD ENDS ARE BENT, HARD TO TELL IF THE OUTERS ARE BENT BUT WE HAVE TO REMOVE THEM TO REPLACE THE INNERS SO THAT IS THE TIME TO REPLACE THEM. ONCE THIS IS DONE IT WILL HAVE TO GO TO THE ALIGNMENT SHOP AND FINGERS CROSSED THE STRUTS ARE NOT BENT. FRONT STRUTS ARE NOT BENT AT THIS TIME. PASSENGER FRONT DOOR DOES NOT LINE UP PROPERLY. YOU CAN SEE IMPACTS ON BOTH FRONT RIMS TO. I UNDERSTAND PEOPLE ARE HUMAN AND MAKE MISTAKES AS WE ALL DO BUT I WOULD LIKE TO KNOW HOW NOBODY NOTICED ANY OF THIS DURING AN INSPECTION BEFORE THE VEHICLE WAS SOLD. IT'S SO OBVIOUS. HIGHLY RECOMMEND REACHING OUT TO THE COMPANY WHO SOLD YOU THE VEHICLE AS ALL THIS STUFF SHOULD HAVE BEEN CAUGHT WHEN THEY DID AN INSPECTION BEFORE SELLING THE VEHICLE - I WOULD ALSO FILE A COMPLAINT WITH THE BBB AND ATTORNEY GENERAL IF THEY ARE NOT WILLING TO HELP YOU/REIMBURSE YOU FOR SOME OF THE REPAIRS. I GET MAINTENANCE THEY NEVER DO BEFORE SELLING A VEHICLE."

I normally hate shopping for a car because it’s such a pain. I saw they had a car that I was interested in and went there on Saturday and they were so friendly and nice and answered all the questions that I had and I ended up buying the car that day. I can’t say enough good things about this dealership and how they made the process so easy for me - I would definitely recommend this dealership!

Nice truck for the price, with all the extra custom additions and lower miles makes it a good deal for as is.

I had such a wonderful experience with Mike! This is the only dealership I’ll go to from now on, and I would recommend it to anyone!

Becky is fabulous. Very knowledgeable and helpful. I was in and out of there quick.

Mike was very helpful in assisting me with finding a vehicle in my price range

Mike was patient and helped me with my dream truck, couldn’t be happier. Becky was able to get me a great interest rate even though I have marginal credit!

Great place to work with!! Mike was great to work with and very helpful in getting me the truck I always wanted. I will be telling my family and friends to go see Mike for their next vehicle purchase!!!

Mike Arnold was amazing to work with and helped us through the entire process. We are thrilled with our new car!