Reviews
Write a reviewAbove and Beyond
These guys deserve more than 5 stars. Bought a 2014 Ford Fusion from them. Luis was helpful in picking out a car in my budget. I drove it around for less than a month when it started running rough. Took it into Ford and found out it was leaking coolant into the engine block. They told me it would be $7500 to get it a new engine. El Vista took it and got me an engine with half the miles of the original for only $1100 and even gave me a loaner car until they replaced the engine. This was even after I turned down their supplemental coverage when I bought the car. These guys had no obligation to do anything once I drove off their lot but they really went above and beyond.
Above and Beyond
These guys deserve more than 5 stars. Bought a 2014 Ford Fusion from them. Luis was helpful in picking out a car in my budget. I drove it around for less than a month when it started running rough. Took it into Ford and found out it was leaking coolant into the engine block. They told me it would be $7500 to get it a new engine. El Vista took it and got me an engine with half the miles of the original for only $1100 and even gave me a loaner car until they replaced the engine. This was even after I turned down their supplemental coverage when I bought the car. These guys had no obligation to do anything once I drove off their lot but they really went above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
I recently bought an 07' Dodge Charger from El Vista. The computer went out not long after. I contacted them and they were more than happy to help remedy the situation. Everyone I spoke with was friendly and truly wanted to help. They definitely deserve all the business they get! Great place to buy your next car, I know I'll be back and will recommend them to all my family and friends.
Awesome experience
I recently bought an 07' Dodge Charger from El Vista. The computer went out not long after. I contacted them and they were more than happy to help remedy the situation. Everyone I spoke with was friendly and truly wanted to help. They definitely deserve all the business they get! Great place to buy your next car, I know I'll be back and will recommend them to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
My experiences was great bought my wife her car of her dreams no pressure !! Louis was Great !!!
Great experience
My experiences was great bought my wife her car of her dreams no pressure !! Louis was Great !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Third car
If you can't afford a brand new car from a big dealership this is the place for you. I have purchased three vehicles from el vista and can't be more pleased. Every time I go there the experience is more pleasurable than the last. The staff is very knowledgeable and very patient, understanding your situation and answering any questions you may have. They work to give you the best deal and I've gotten great deals from el vista. I'm a satisfied customer and proud to be a part of the big happy family of satisfied customers.
Third car
If you can't afford a brand new car from a big dealership this is the place for you. I have purchased three vehicles from el vista and can't be more pleased. Every time I go there the experience is more pleasurable than the last. The staff is very knowledgeable and very patient, understanding your situation and answering any questions you may have. They work to give you the best deal and I've gotten great deals from el vista. I'm a satisfied customer and proud to be a part of the big happy family of satisfied customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
I was looking for a particular vehicle and noticed El Vista Auto Sales did have the car I wanted but not quiet the color. I went ahead and stopped by to check out the car. Talked to one of their sales reps and i let them know I was interested in the car but if it was possible to get the same exact one but in a white. Didn't buy that current car at the time but I did get a call a week later that they had found me the same car with the similar specs in white. Me being a first time buying was not an issue they were able to get me approved in minutes and for whole sale price, what a great deal. They even stayed overtime just to help me out! If that's not what the car buying experience should be than I don't what is!
Great experience!
I was looking for a particular vehicle and noticed El Vista Auto Sales did have the car I wanted but not quiet the color. I went ahead and stopped by to check out the car. Talked to one of their sales reps and i let them know I was interested in the car but if it was possible to get the same exact one but in a white. Didn't buy that current car at the time but I did get a call a week later that they had found me the same car with the similar specs in white. Me being a first time buying was not an issue they were able to get me approved in minutes and for whole sale price, what a great deal. They even stayed overtime just to help me out! If that's not what the car buying experience should be than I don't what is!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great dealership
great friendly dealership....i love my 2010 dodge charger, they went out of there way to help me.
great dealership
great friendly dealership....i love my 2010 dodge charger, they went out of there way to help me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a car
I bought a car from these guys last week, the process was pretty smooth, and I got a free detail too, so I'm happy with my purchase. Would definitely recommend this place
Bought a car
I bought a car from these guys last week, the process was pretty smooth, and I got a free detail too, so I'm happy with my purchase. Would definitely recommend this place
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 acura rsx
I was looking for an acura rsx online and I found one at el vista, I took it for a test drive and I fell in love with car. All I can say is that I am a happy customer, and the finance manger over there (MJ) was very helpful and knew what I was asking for. He also offered me a warranty for 3 years with a really good price. I was really satisfied with this deal. I definitely recommend this dealership and would love to work again with MJ.
2006 acura rsx
I was looking for an acura rsx online and I found one at el vista, I took it for a test drive and I fell in love with car. All I can say is that I am a happy customer, and the finance manger over there (MJ) was very helpful and knew what I was asking for. He also offered me a warranty for 3 years with a really good price. I was really satisfied with this deal. I definitely recommend this dealership and would love to work again with MJ.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tried/trying to sell vehicle with mechanical issue
My husband and I just looked at a Ford F-150 at this dealership. We drove the vehicle and thought it ran well, we're happy with it and decided we were going to head back to the dealership to do the paperwork and close the deal. We pulled in and put the truck in reverse. The whole truck started rattling and the check engine light came in. I understand something like that can happen occasionally but I just noticed they still have the ad up for the truck. Beware! I would not buy from them.
Tried/trying to sell vehicle with mechanical issue
My husband and I just looked at a Ford F-150 at this dealership. We drove the vehicle and thought it ran well, we're happy with it and decided we were going to head back to the dealership to do the paperwork and close the deal. We pulled in and put the truck in reverse. The whole truck started rattling and the check engine light came in. I understand something like that can happen occasionally but I just noticed they still have the ad up for the truck. Beware! I would not buy from them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The truck in question was purchased from an auction with a guarantee from the seller. After the purchase was made by our dealership, the truck passed the post sale inspection of the auction and was transported to the dealership. Another mechanical inspection was performed by a third party mechanic shop which included a safety inspection, a road test, and a smog inspection before the truck was detailed. It has since been on 1 test drive by another customer prior to the writer of this review but a deal wasn't struck due to credit challenges. We apologize for the unpleasant experience and are always working on making sure all of our vehicles are in the best of mechanical shape. All the while, used cars do have unpredictable failures, it's not something anyone can prevent. In this case, the issue described by the customer was caused by the failure of a VTC valve solenoid, which show no earnings before going out. The part cost around fifty dollars and the repair took less than an hour of labor. The invoice of the part is available in which the reviewer is more than welcome to have a copy of. The truck has been re-inspected and road tested since then and is in great running condition. We encourage all of our customers to have any vehicle inspected by a shop of their choosing prior to making a purchase, not because we're worried we missed anything but because we stand behind our product 100%.
VERY FRIENDLY
The guys at El Vista are great. Super friendly and very eager to exceed expectations! Sold the car I came in to look at, but otherwise im pretty sure i would have made my purchase there. Highly recommend.
VERY FRIENDLY
The guys at El Vista are great. Super friendly and very eager to exceed expectations! Sold the car I came in to look at, but otherwise im pretty sure i would have made my purchase there. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We thank you for your kind words and hope things work out better in the future!