Reviews
Write a reviewPrices MARKED UP, disgusting!
They make you pay 3.000$ more than the online listing price for 'mandatory add-ons' that nobody needs (like paint protection, anti-theft, etc.). Really disgusting, many dealerships are doing this now and please DO NOT buy from any of them who do this, it is extremely dishonest.
Prices MARKED UP, disgusting!
They make you pay 3.000$ more than the online listing price for 'mandatory add-ons' that nobody needs (like paint protection, anti-theft, etc.). Really disgusting, many dealerships are doing this now and please DO NOT buy from any of them who do this, it is extremely dishonest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
BUYER AND SELLERS BEWARE
Very Shady and Pushy Place. I would not recommend this place to anyone. And they are way overpriced and extremely RUDE...And if your going to sell your car to them DON'T. Your better off selling it on your own as you will get more money.
BUYER AND SELLERS BEWARE
Very Shady and Pushy Place. I would not recommend this place to anyone. And they are way overpriced and extremely RUDE...And if your going to sell your car to them DON'T. Your better off selling it on your own as you will get more money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mountain Motors Reneged on it Offer
Mountain Motors and its dealer Mark made me an offer to buy my 2020 BMW Z4 via cars.com and Mark called me on the phone to confirm the deal. I accepted the offer, and we agreed on a price. The next day I made preparations to drive to Newhall to have the vehicle inspected. However, an hour before our appointment, Mark called me to say his colleague (and not he) had "made a mistake" and intended to offer about $3,000 less than the price upon which we had already agreed. Obviously, this is not how anyone should conduct business, and I wouldn't recommend this dealership to anyone.
Mountain Motors Reneged on it Offer
Mountain Motors and its dealer Mark made me an offer to buy my 2020 BMW Z4 via cars.com and Mark called me on the phone to confirm the deal. I accepted the offer, and we agreed on a price. The next day I made preparations to drive to Newhall to have the vehicle inspected. However, an hour before our appointment, Mark called me to say his colleague (and not he) had "made a mistake" and intended to offer about $3,000 less than the price upon which we had already agreed. Obviously, this is not how anyone should conduct business, and I wouldn't recommend this dealership to anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
First car for our son.
We loved Felix and Bobby. They are genuine great guys and we will be back in a year to buy another car for our youngest son.
First car for our son.
We loved Felix and Bobby. They are genuine great guys and we will be back in a year to buy another car for our youngest son.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used 2011 Mazda 3 S Sport Purchase
Was shopping for a used compact, MM had a 2010 Corolla S listing. Comms were with Bobby via email within an hour after I sent the inquiry. Came down the next day to check out out the car. Price was just discounted $500. No pressure from him which i liked a lot. I buy only new, maybe used is a different experience. He gave me the keys and space to do my inspection and test drive. When I got back, told him what I though of the car and he actually gave me his own honest thoughts on it as well which was appreciated and welcomed. Was even ready to deal if I was truly interested in the Corolla. The car just wasn't up to snuff for me (too slow and way to many miles) so I thanked him for his time but told him there is another car I was interested in and that I would be in contact. I came back a couple of days later unannounced. Again, professional demeanor from Bobby, told him I'd like to check out a Mazda 3. A much better...more like a superior car. Again, he gave me all the space and time in the world. Bought the car on the spot. He gave me breakdown and to be blunt, the guy's honesty doesn't match up to a typical car sales person experience. He explained everything to me and DMV process on used cars. No real issues with the Mazda, I do my own maintenance anyway so I had to change out a few things and to really determine the condition of the car. (Oil change, manual transmission gear oil change, and coolant drain and fill) I had 48 hours to let them know of any issues. None really were found, love my little hatchback. Highly recommend Mountain Motors!
Used 2011 Mazda 3 S Sport Purchase
Was shopping for a used compact, MM had a 2010 Corolla S listing. Comms were with Bobby via email within an hour after I sent the inquiry. Came down the next day to check out out the car. Price was just discounted $500. No pressure from him which i liked a lot. I buy only new, maybe used is a different experience. He gave me the keys and space to do my inspection and test drive. When I got back, told him what I though of the car and he actually gave me his own honest thoughts on it as well which was appreciated and welcomed. Was even ready to deal if I was truly interested in the Corolla. The car just wasn't up to snuff for me (too slow and way to many miles) so I thanked him for his time but told him there is another car I was interested in and that I would be in contact. I came back a couple of days later unannounced. Again, professional demeanor from Bobby, told him I'd like to check out a Mazda 3. A much better...more like a superior car. Again, he gave me all the space and time in the world. Bought the car on the spot. He gave me breakdown and to be blunt, the guy's honesty doesn't match up to a typical car sales person experience. He explained everything to me and DMV process on used cars. No real issues with the Mazda, I do my own maintenance anyway so I had to change out a few things and to really determine the condition of the car. (Oil change, manual transmission gear oil change, and coolant drain and fill) I had 48 hours to let them know of any issues. None really were found, love my little hatchback. Highly recommend Mountain Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you!
Selling my car was difficult in many ways physically and emotionally. Mark and the team not only handled everything professionally but took the extra steps to help out my family in arranging everyhting that needed to be done shows their true colors. I would recomend Mountain Motors to anyone who wants to deal with reputable people.
Thank you!
Selling my car was difficult in many ways physically and emotionally. Mark and the team not only handled everything professionally but took the extra steps to help out my family in arranging everyhting that needed to be done shows their true colors. I would recomend Mountain Motors to anyone who wants to deal with reputable people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was great,Friendly,Easy going,good prices
Was easy to find Everybody was friendly when got there was greated by the people they have good cars for good prices,Look for Felix he is a good person biligual & will help you get the best loan with the lowest interest.Its a good place too stop an take a look for good preused cars.
Was great,Friendly,Easy going,good prices
Was easy to find Everybody was friendly when got there was greated by the people they have good cars for good prices,Look for Felix he is a good person biligual & will help you get the best loan with the lowest interest.Its a good place too stop an take a look for good preused cars.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase