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Astorg Mercedes-Benz of Parkersburg

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would avoid these folks at all cost.

I would avoid these folks at all cost. I have been searching for an MB with some specific specs. I emailed one of the sales people for info... Crickets. I then emailed the sales manager and he apologized and would have a salesperson follow up and they did. John the salesperson followed and was evasive in his answer and negligent in following up. How you sell is representative of how you do business. They had a car that was not listed as certified. They claimed it was. (they have now changed the listing to show that) I asked for the inspection report that every "certified MB" is supposed to have....A week later and they never sent it. The only reasonable answer is either they lied about having done the required inspection and service or they are seriously incompetent. They own at least one of those traits. Avoid at all costs. I think I dodged a bullet based on other reviews

I would avoid these folks at all cost.

I would avoid these folks at all cost. I have been searching for an MB with some specific specs. I emailed one of the sales people for info... Crickets. I then emailed the sales manager and he apologized and would have a salesperson follow up and they did. John the salesperson followed and was evasive in his answer and negligent in following up. How you sell is representative of how you do business. They had a car that was not listed as certified. They claimed it was. (they have now changed the listing to show that) I asked for the inspection report that every "certified MB" is supposed to have....A week later and they never sent it. The only reasonable answer is either they lied about having done the required inspection and service or they are seriously incompetent. They own at least one of those traits. Avoid at all costs. I think I dodged a bullet based on other reviews

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very Satisfied Used Car Customer

We are extremely satisfied with our recent purchase of a Jeep Grand Cherokee from Larry Sulfridge. We have never been disappointed in his extreme quality of customer service and satisfaction. Salesmen like Larry are few and far between! Look him up for your vehicle needs. He is at the Lakeview Drive used car lot.

Very Satisfied Used Car Customer

We are extremely satisfied with our recent purchase of a Jeep Grand Cherokee from Larry Sulfridge. We have never been disappointed in his extreme quality of customer service and satisfaction. Salesmen like Larry are few and far between! Look him up for your vehicle needs. He is at the Lakeview Drive used car lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent purchase experience

Larry Sulfridge is a top notch salesperson, he made sure my purchase was an enjoyable experience. Be sure to look him up or ask for him by name if you're looking to purchase a new or used vehicle fr from Astorg's. Hats off and many thanks also to Josh at Mountain Heritage FCU for the financing. Highly recommended.

Excellent purchase experience

Larry Sulfridge is a top notch salesperson, he made sure my purchase was an enjoyable experience. Be sure to look him up or ask for him by name if you're looking to purchase a new or used vehicle fr from Astorg's. Hats off and many thanks also to Josh at Mountain Heritage FCU for the financing. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer to Dealer and it was Perfect!!!

As a dealer getting a car for my brother-in-law, this experience could not have been any better. Purchased a 2014 Mercedes E63 with 8,000 miles and never saw the car until it was paid for and arrived at my house. Astorg delivered the car to my doorstep and it was a perfect as they said. Thank you for being a honest and upstanding dealer. Being a dealer and having delt with them my whole life, we all know how slimey they can be. Thes guys are complete opposite. Professional, honest, fast to respond and accomidating. Gerry Flynn and Mr. Astorg were top notch! Thanks again.....great car and great experience from one dealer to another!

Dealer to Dealer and it was Perfect!!!

As a dealer getting a car for my brother-in-law, this experience could not have been any better. Purchased a 2014 Mercedes E63 with 8,000 miles and never saw the car until it was paid for and arrived at my house. Astorg delivered the car to my doorstep and it was a perfect as they said. Thank you for being a honest and upstanding dealer. Being a dealer and having delt with them my whole life, we all know how slimey they can be. Thes guys are complete opposite. Professional, honest, fast to respond and accomidating. Gerry Flynn and Mr. Astorg were top notch! Thanks again.....great car and great experience from one dealer to another!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Astorg Auto Dodge Ram

Bought our Dodge Ram 3500 from Larry Silfridge and had excellent care, experience. This the fourth vehicle I have bought from him and would recommend everyone to go there when buying.

Astorg Auto Dodge Ram

Bought our Dodge Ram 3500 from Larry Silfridge and had excellent care, experience. This the fourth vehicle I have bought from him and would recommend everyone to go there when buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Service

Tim Farnsworth is the go to man! He is awesome. His kindness and generosity is like no other. Just let him know what you are looking for and he will have you driving off the lot with the best he’s got. We could not have asked for better service. Thanks Tim!

Great Service

Tim Farnsworth is the go to man! He is awesome. His kindness and generosity is like no other. Just let him know what you are looking for and he will have you driving off the lot with the best he’s got. We could not have asked for better service. Thanks Tim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bought Car

Bought car at Astorg Motors.... met n dealt with Bill Gum... Great salesman... handled all my needs & questions....very happy with experience and would definitely send business to Astorg n Bill Gum

Bought Car

Bought car at Astorg Motors.... met n dealt with Bill Gum... Great salesman... handled all my needs & questions....very happy with experience and would definitely send business to Astorg n Bill Gum

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rina Pilli

The sales person was good. I had a good experience. The only drawback was there is no room for negociation.

Rina Pilli

The sales person was good. I had a good experience. The only drawback was there is no room for negociation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Outstanding Experience with Gerry!

Had the pleasure to purchase a pre-owned Mercedes Benz from Astorg Group and Gerry was very professional and made the purchase really easy and hassle free. I love cars and I'm in the market very frequently buying a new or pre-owned and occasionally selling my own to make space for the new one! I will recommend working with Gerry "Mate" in every step and I will defnitley call him when the time comes to buy another Mercedes or any high quality pre-owned he got in the lot. Thanks Gerry for making the purchase very easy and hassle free! Cheers

Outstanding Experience with Gerry!

Had the pleasure to purchase a pre-owned Mercedes Benz from Astorg Group and Gerry was very professional and made the purchase really easy and hassle free. I love cars and I'm in the market very frequently buying a new or pre-owned and occasionally selling my own to make space for the new one! I will recommend working with Gerry "Mate" in every step and I will defnitley call him when the time comes to buy another Mercedes or any high quality pre-owned he got in the lot. Thanks Gerry for making the purchase very easy and hassle free! Cheers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service.

Excellent service and courteous dealership. After reviewing the Preowned Certified selection online I was contacted immediately. The dealership offers several efficient sales representatives, I was fortunate to have Mason Sturgill. Mason is knowledgeable and very courtious throughout the process. All of my questions and concerns were answered. An overall awesome experience. No haste, no pressure ! Thank you Mason and the entire dealership.

Awesome service.

Excellent service and courteous dealership. After reviewing the Preowned Certified selection online I was contacted immediately. The dealership offers several efficient sales representatives, I was fortunate to have Mason Sturgill. Mason is knowledgeable and very courtious throughout the process. All of my questions and concerns were answered. An overall awesome experience. No haste, no pressure ! Thank you Mason and the entire dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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