Reviews
Larry Anthony is a great advocate for customers!
By far one of the best car buying experiences we have had, and we have dealt with many dealerships over the years. They were very accommodating in working through some unique situations that we encountered. Larry Anthony in Sales is a pleasure to work with, and I know we will be back for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kurt, Thank you for writing this review. I am glad Larry was able to give you a great car buying experience! We look forward to working with you int he future.
Purchased a used 2014 Toyota XLE
Larry Anthony was a helpful and knowledgeable sale person. Over the years I have purchased 15 vehicles from several dealerships, this buying experience was the most enjoyable and relaxing experience of them all. The entire staff were very respectful, kind and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Loy, Thank you for the 5 stars. Glad Larry was about to help you find the right vehicle. Thank you for shopping Apple Autos!
Good Fellas
Recently purchased a 2014 Subaru outback from Ryan at Apple in Northfield. Ryan, Justin and Brent were a pleasure to deal with. No pressure, clear pricing and my daughter and I were treated like people not just another customer. Thank you guys! No doubt some good fellas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
If car shopping is stressful for you I recommend you see Art Ingersoll at Apple Autos in Northfield. He is knowledgeable about his dealership and so patient with all my questions. When Northfield did not have what I wanted he went to a sister Apple Auto store and found what I wanted and quickly. He is a steady no pressure guy. He treated me as if I were buying a new 40 K Camero when I was buying used. I will be back to find Art when my next car is needed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Peaches. Thank you for taking the time to write a great review! We are happy to see that you had a great time with Art. We hope you enjoy your new vehicle and thanks for your business!
It was very easy!
Art did great job of giving us great information without the typical used car sales pressure. They also offered several add-on options with clarity and again no pressure to buy. This fit my style of buying very well. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Stan, thank you for taking the time to write a great review about Apple Chevrolet Buick and Art! We pride ourselves on being customer focused and are very happy to see that was the experience you received. Enjoy your new vehicle and thanks for your business!
Smooth, no hassle
My husband and I were looking for a pre owned vehicle and not having much luck. We ended up checking out Apple Autos in Northfield and had a great experience from the time we got there. They had a very good selection of what we were looking for and the staff was helpful without being pushy. The sales employee we worked with was Rich Hervieux. He was very friendly and knowledgeable and really did go above and beyond what we had expected and what we've experienced from other sales people in the past. Rich took very good care of us and made sure we had all of our questions answered, he was very laid back while at the same time was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing to us about your great experience purchasing a new vehicle at Apple Chevrolet Buick Northfield. We are very glad to hear that you had a great customer service experience working with Rich and look forward to working with you again soon!
The Best Sales Person in Minnesota
Rich Hervieux is an awesome guy to have as a sales person. He takes very good care of his customers and goes above and beyond. Couldn't have asked for a better person to deal with especially at dealerships nowdays.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing to us about your great experience working with Rich. We are very glad to hear that he was able to get you into a new vehicle and is truly a sales consultant who will go above and beyond for his customers. We look forward to working with you again soon!
Took the time to do it right.
Service department did a great job updating software for infotainment screen. (Blank screen after startup.) After updates they went over operation of everything, making sure system was 100%. System is much faster now, no waiting for the backup camera to come on. A big thumbs up to Cory and crew techs in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul. Thanks for writing a review. Happy to hear we could help you out. We are always here to help!
Ty in Service Goes the Extra Mile! Thank you Ty!!
Ty was amazing! He took the time to explain what was happening with our Buick. He spent time making sure it was fixed before we picked it up. Never once did we get the "I'm to busy or there is nothing wrong with your car" attitude from him. He spent time explaining in detail what they did and why it was happening. Thank you Ty! You have made me a loyal customer of Apple Chev/Buick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Heidi and Sam. Thanks for taking the time to write a review! We are happy to hear you had such a great visit with Ty!
Great service, friendly peolpe.
We saw this truck online, thought it was a good deal, came down to test drive and bought it same day. Art was friendly and knowledgeable. Thank you Art
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing to us about your great experience working with Art and purchasing your new vehicle. We are very glad to hear that you were able to find a new vehicle that fit your wants and needs and we look forward to working with you again in the future!