Meet John Barrett

I cannot praise Jason and the entire team at Northampton Volkswagen enough!! They went above and beyond to get me into my Atlas. I am so in love with it! Jason was so helpful and supportive through the entire process. He’ll make you laugh, too! If you’re in the market for a new vehicle, Jason is the guy you need :)

The purchase of our ID.4 was seamless and pleasant at Northampton VW. However, the service department is a mess. The dealership offers free pickup of your car for servicing. (We requested this after waiting more than 5 hours in the dealership for the last servicing). Twice, we received emails and texts the day before the scheduled servicing and twice, no one showed up. Both times, we called an hour or so after the scheduled pickup. The first time, the servicing department claimed that we were not on the schedule (hard to believe given the emails/texts the day before) and the second time, we were told they would get back to us. Surprise, surprise, no call ever came. So, if you're thinking of getting your car serviced here, think again!

Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so he came in on a day off. It was a very difficult time for me, he was just exceptional. Got me through the process and I was able to go on my trip with the new car. I would recommend anyone interested in a car to go to him. He has a very calming presence. I hope that he knows just how helpful he was. Miquel is a keeper!