Reviews
I inquired via cars.
I inquired via cars.com inputted all my info email phone number trade info etc and they never contacted me at all. It’s been a week now. No need to do business with someone like this. Guess they are busy enough.
I inquired via cars.
I inquired via cars.com inputted all my info email phone number trade info etc and they never contacted me at all. It’s been a week now. No need to do business with someone like this. Guess they are busy enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Amazing experience Professional salesperson Nick
Amazing experience Professional salesperson Nick Didn’t buy a car yet but when I do it’s going to be Reedman toll Chevy
Amazing experience Professional salesperson Nick
Amazing experience Professional salesperson Nick Didn’t buy a car yet but when I do it’s going to be Reedman toll Chevy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Equinox
Great customer service, great sales staff traded my car after 10 years. Helped me pick out a new Equinox. Will definitely be buying my cars here in the future thanks Nick
New Equinox
Great customer service, great sales staff traded my car after 10 years. Helped me pick out a new Equinox. Will definitely be buying my cars here in the future thanks Nick
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5 STARS
Very friendly straightforward people. They made everything quick and easy and I was able to get a fair price on a BRAND NEW EQUINOX! Highly recommend!
5 STARS
Very friendly straightforward people. They made everything quick and easy and I was able to get a fair price on a BRAND NEW EQUINOX! Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Great experience!
Honestly had a wonderful experience at this dealership. Came in just searching for a used car for my son and we didn’t end purchasing a car at the time but I definitely will recommending this dealership to my peers!
Great experience!
Honestly had a wonderful experience at this dealership. Came in just searching for a used car for my son and we didn’t end purchasing a car at the time but I definitely will recommending this dealership to my peers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tiyana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Certified Nursing Assistant
Excellent, Will recommend you to friends and family my experience was 100% satisfaction and was happily to have the pleasure to deal with Nick because he helped me before on my last visit with a vehicle and I just want to say thank you for helping me through this and keep up the great work
Certified Nursing Assistant
Excellent, Will recommend you to friends and family my experience was 100% satisfaction and was happily to have the pleasure to deal with Nick because he helped me before on my last visit with a vehicle and I just want to say thank you for helping me through this and keep up the great work
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
Great Experience!
My car buying experience was unmatched. The staff answered my questions and concerns right away. Customer service was top notch. I highly recommend this dealership for the sales department and service!
Great Experience!
My car buying experience was unmatched. The staff answered my questions and concerns right away. Customer service was top notch. I highly recommend this dealership for the sales department and service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kate, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Wonderful experience!
Great team! I really had a great experience with Jared and Nick. I was looking for a Traverse and they were able to help me out. Made me feel like family. The whole team was awesome.
Wonderful experience!
Great team! I really had a great experience with Jared and Nick. I was looking for a Traverse and they were able to help me out. Made me feel like family. The whole team was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sobeida, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Awesome Staff at Reedman Toll Chevy Springfield
The sales staff at Reedman Toll Chevrolet of Springfield was so helpful and courteous! Nick helped find the best car deal for me, and kept in mind my budget! My customer experience with them was phenomenal! His competence at helping me out through the car buying experience is like none other!
Awesome Staff at Reedman Toll Chevy Springfield
The sales staff at Reedman Toll Chevrolet of Springfield was so helpful and courteous! Nick helped find the best car deal for me, and kept in mind my budget! My customer experience with them was phenomenal! His competence at helping me out through the car buying experience is like none other!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amber, your satisfaction is important to us, so we want to sincerely thank you for choosing Reedman-Toll Chevrolet of Springfield and we hope to see you again soon!
Another Day Wasted
I recently purchased a 2018 Impala from your dealership. I was initially dissatisfied with my purchase as I was unaware I was sold a 3-year warranty. I recently came back to the dealership to get more info about the warranty, which I was directed by a sales manager I get free inspections and oil changes. This is the only reason why I decided to bring it back to the dealership and not take my business anywhere else. I was told my inspection failed because the motor mounts needed to be changed. Now understanding my warranty options, I proceeded with the work being done via pending approval for parts from the warranty company. I was hesitant to finish the work but decided to go with it anyway. As I waited for almost 7 hours to get my car back, I realized it was in worse condition than when I bought it. The car sounds like the motor mounts are either put on wrong or something is loose. Every bump is extra sensitive, and I feel unsafe driving the vehicle. My concern is that I was giving the car back in this condition. This morning on my way to AAA to pay for my renewal and then in to get the work done over, I get pulled over by a police officer. I received one ticket for a failed inspection and one access for failure to renew registration. The hassle of dealing with traffic citations could have been avoided if the work had been done right the first time. Im totally dissatisfied with the level of transparency and service I have received. Here almost 5 hours this time, to be told they forgot to put a sway bar link on the right driver's side of my car. Unbelievable how over priced they are!!! but almost 14 hours spent in their lobby in 2 days, two traffic citations that equal $300 in total and forgetting to change my oil about 3 times in the process, I would recommend taking your cars elsewhere.
Another Day Wasted
I recently purchased a 2018 Impala from your dealership. I was initially dissatisfied with my purchase as I was unaware I was sold a 3-year warranty. I recently came back to the dealership to get more info about the warranty, which I was directed by a sales manager I get free inspections and oil changes. This is the only reason why I decided to bring it back to the dealership and not take my business anywhere else. I was told my inspection failed because the motor mounts needed to be changed. Now understanding my warranty options, I proceeded with the work being done via pending approval for parts from the warranty company. I was hesitant to finish the work but decided to go with it anyway. As I waited for almost 7 hours to get my car back, I realized it was in worse condition than when I bought it. The car sounds like the motor mounts are either put on wrong or something is loose. Every bump is extra sensitive, and I feel unsafe driving the vehicle. My concern is that I was giving the car back in this condition. This morning on my way to AAA to pay for my renewal and then in to get the work done over, I get pulled over by a police officer. I received one ticket for a failed inspection and one access for failure to renew registration. The hassle of dealing with traffic citations could have been avoided if the work had been done right the first time. Im totally dissatisfied with the level of transparency and service I have received. Here almost 5 hours this time, to be told they forgot to put a sway bar link on the right driver's side of my car. Unbelievable how over priced they are!!! but almost 14 hours spent in their lobby in 2 days, two traffic citations that equal $300 in total and forgetting to change my oil about 3 times in the process, I would recommend taking your cars elsewhere.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (484) 472-6290. We look forward to hearing from you.