Reviews
Kia Sorento
Thanks for helping us get our new vehicle. Alex was a great sales associate, very knowledgeable and accommodating without being pushy. I was impressed with both the quality and the price of the Sorrento. I would recommend both the manufacturer and dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely a great experience at Shakers!!!
Car shopping at Shakers Kia was absolutely a great experience! All of the staff are friendly and extremely helpful. Rudy was sp easy to work with and he truly worked to help me get in the Sorento of my choice. His easy going personality and knowledge of carsa was greatly appreciated. The owner , Corey Shaker, was also extremely helpful and there for his customers needs. He went above and beyond what any other dealership would ever do. Shakers Kia definitely care about its customers!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We Leased an Optima
To preface, we probably would have given excellent ratings across the board if not for a slight oversight when the financing/contract portion came. Other than that, Matt Gilbert was a very knowledgable salesman and was helpful at every stage of the process. What was most significant was the fact that they were selling a great car (2015 Optima SXL Turbo) and that the whole staff, from owner down, was passionate about it. That was a good feeling. The car is sweet. So choice. If you have the means, I highly recommend picking one up.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst service ever
The service was very poor. The staff was rude and unhelpful.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
My New Optima!
today we bought a Kia from Matt, our experience was awesome. He is very knowledgeable and professional, he has a very nice personality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My first Kia Sorento and I love it!!!!
Rudy was wonderful and very professional. I would definitely send people looking for a car to him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My new Rio!
My mother and I went shopping for a new Rio, for myself. We were greeted by Michelle, and right away felt comfortable, and knew we were in good hands. She not only got me the exact car I wanted, but went the extra mile to get it from another location, and have it delivered to Shakers for me!!!! I couldn't be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Optimal Optima Experience
Matt G was the spearhead of a totally customer friendly, customer based experience! He demonstrated vast knowledge of the vehicle features and was incredibly helpful in making our decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love my Kia Soul.
Rudy and my new Kia Soul are awesome! We enjoyied Rudy and and his professional presentation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My New Sportage!
I love my new Kia Sportage, this is our families second Kia from Shaker's! Matt was very helpful, he answered all of my questions I had and treated me very well. Shaker's Kia is highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase