Reviews
Write a reviewBeyond Customer Service
On Easter Sunday morn. our GMC Silverado decided to quit in the middle of a lane of traffic in Newton, KS. We called Matt, service mgr. and he jumped on fixing us up. A tow truck showed up to tow the Silverado and give us a lift to the dealership where we were able to get a loaner. All this on Easter Sunday Morning. How do you spell Customer Service ___Matt Hensley, that's how.
Beyond Customer Service
On Easter Sunday morn. our GMC Silverado decided to quit in the middle of a lane of traffic in Newton, KS. We called Matt, service mgr. and he jumped on fixing us up. A tow truck showed up to tow the Silverado and give us a lift to the dealership where we were able to get a loaner. All this on Easter Sunday Morning. How do you spell Customer Service ___Matt Hensley, that's how.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Gentleman at Midway Motors of Newton, Ks.
I had an awesome experience with the dealership. The Sales Manager(Shannon),Car Salesman (Darion), and (Financial Director) Anthony went beyond to help us get this vehicle. We have been to some dealerships with the same dealership name just a different town and if we couldn't get the loan on the first try they were done. They didn't try any harder. These three gentleman went well beyond. Darion was our salesman, and he was very polite and answered every question we had. We will definitely go back to Midway Motors of Newton Ks for our next vehicle and hopefully be able to get the same salesman. Thank you, Midway Motors of Newton Ks
Awesome Gentleman at Midway Motors of Newton, Ks.
I had an awesome experience with the dealership. The Sales Manager(Shannon),Car Salesman (Darion), and (Financial Director) Anthony went beyond to help us get this vehicle. We have been to some dealerships with the same dealership name just a different town and if we couldn't get the loan on the first try they were done. They didn't try any harder. These three gentleman went well beyond. Darion was our salesman, and he was very polite and answered every question we had. We will definitely go back to Midway Motors of Newton Ks for our next vehicle and hopefully be able to get the same salesman. Thank you, Midway Motors of Newton Ks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!!!
My daughter recently made a vehicle purchase here. From the start, the dealership was great to work with. They responded quickly to my daughter's e-mails. Upon our arrival, we found that they had the vehicle that she had inquired on sitting out ready for us to examine. Her salesperson, Ariel was very pleasant to deal with. Also, when it came time to finalize the purchase, my daughter was not pressured into things that she did not want. This was one of the easiest car purchases that I have ever been involved with!!!
Great buying experience!!!
My daughter recently made a vehicle purchase here. From the start, the dealership was great to work with. They responded quickly to my daughter's e-mails. Upon our arrival, we found that they had the vehicle that she had inquired on sitting out ready for us to examine. Her salesperson, Ariel was very pleasant to deal with. Also, when it came time to finalize the purchase, my daughter was not pressured into things that she did not want. This was one of the easiest car purchases that I have ever been involved with!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark thank you for your review and for choosing Midway Motors of Newton! We hope your daughter enjoys her vehicle!
terrible job on car repair
Never repaired car. Bad customer relations. Did not feel welcome there. Purchased three Vehicles from them. I prefer to shop local. Will shop some where else from now on. sincerely
terrible job on car repair
Never repaired car. Bad customer relations. Did not feel welcome there. Purchased three Vehicles from them. I prefer to shop local. Will shop some where else from now on. sincerely
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Midway Motors Service
Excellent service from Midway Motors Newton KS (Tire Rotation, Chassis Inspection, Oil and Filter Change). Our vehicle will be ready for our Spring Vacation.
Midway Motors Service
Excellent service from Midway Motors Newton KS (Tire Rotation, Chassis Inspection, Oil and Filter Change). Our vehicle will be ready for our Spring Vacation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
On line shopper
I have been shopping on line to get and idea of what is out there along the lines of what I will be getting in the future. I did ask for more information on one vehicle and Steve Rusche sent an e-mail to follow up the next day. Since I did not get back to him, I got a follow up to that several days later checking if I was still interested and after indicating I was not ready to buy right now, a polite invitation to contact again when I want to shop some more. It all seemed very low key but still paying attention to my inquiry. I will call again when ready to buy.
On line shopper
I have been shopping on line to get and idea of what is out there along the lines of what I will be getting in the future. I did ask for more information on one vehicle and Steve Rusche sent an e-mail to follow up the next day. Since I did not get back to him, I got a follow up to that several days later checking if I was still interested and after indicating I was not ready to buy right now, a polite invitation to contact again when I want to shop some more. It all seemed very low key but still paying attention to my inquiry. I will call again when ready to buy.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for your honesty Steve and we'll be here to help when you are ready. We don't believe in high pressure sales techniques and believe that the best thing we have to offer our customers is our knowledge and experience in the automotive industry. Feel free to reach out with any other questions you might have.
Best of the Best
I have bought and leased many cars from Chris Scherbring. He not only listens to what a customer is looking for, but he goes out if his way to make his customers happy. He's very knowledgable of any car, he is quick to respond about concerns and questions and he is not pushy about making a sale. I would recommend Chris to all my friends and family.
Best of the Best
I have bought and leased many cars from Chris Scherbring. He not only listens to what a customer is looking for, but he goes out if his way to make his customers happy. He's very knowledgable of any car, he is quick to respond about concerns and questions and he is not pushy about making a sale. I would recommend Chris to all my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review Corey and for trusting Midway Motors with your automotive needs over the years. Chris is a great guy and understands that nobody wants to be pressured when buying a car and is very good at answering questions and helping out along the way. Thanks for the recommendation and we look forward to seeing you around. Holler if there's anything else we can help with!
Returning Customer due to being treated right
We have shopped and purchased multiple vehicles from Scott Khoen at this same location since 1998. He is knowledgeable about the products they have for sale and Midway Motors has a no haggle approach when it comes to making a Great Deal.
Returning Customer due to being treated right
We have shopped and purchased multiple vehicles from Scott Khoen at this same location since 1998. He is knowledgeable about the products they have for sale and Midway Motors has a no haggle approach when it comes to making a Great Deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Don and for being an amazing customer all these years! It's good to hear that Scott has been a big help in your car-buying experiences and if there's anything that we can do for you please do not hesitate to reach out to Scott or anyone of us at Midway Motors! Enjoy your new vehicle and thanks again for the kind words.
Buyer
I've been buying cars since the late 60s. This was the best buying experience I've ever had. Great deal. Great car. Great, and this was the best part, great people. Thanks
Buyer
I've been buying cars since the late 60s. This was the best buying experience I've ever had. Great deal. Great car. Great, and this was the best part, great people. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! Thanks for the high praise! We appreciate the opportunity to earn your business and are glad to hear we didn't disappoint. Enjoy your new ride and let us know if there's anything else we can help with. Welcome to the Midway Family!
Good, fast, courteous service.
Good fast, courteous service. Purchased new & very satisfied.
Good, fast, courteous service.
Good fast, courteous service. Purchased new & very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Congratulations on your new vehicle and thank you for allowing Midway Motors to earn your business. Nobody wants to sit in the dealership all day long so it's good to hear they got you in and out in a timely manner. Feel free to reach out to any one of us if there's anything else we can do for you.