Reviews
Write a reviewSeveral weeks ago I bought a 2025 Honda Pilot Touring
Several weeks ago I bought a 2025 Honda Pilot Touring Model from Walker Honda after owning a 2009 Honda Pilot since 2008. Oh, what a difference! I love the heads-up panel on the dashboard and the digital speedometer. The push-button transmission takes some getting use to, but it works very smoothly. Most impressive is the rear-view camera which is automatically engaged when the transmission is placed in reverse. The navigation system is a bit challenging at first, but I recently made a trip to New Orleans from Alexandria. With the GPS engaged, I was given voiced advice about upcoming turns at intersections well in advance, and the advice was timed to coincide with my travel speed. In short, I was led through a myriad of turns to reach my destination, but there was never any question about my next maneuver--I always had plenty of time to change lanes if necessary. Another great feature is the one which alerts me when another vehicle is traveling in my blind-spot: this helps to avoid lane changes at the wrong time. Perhaps the best feature of this purchase is the follow-up which I continue to have with the salesperson, Bryan Normand. In fact, I was at the dealership early this morning, and Bryan went over the remote-start procedure with me, which, by the way, is yet another great vehicle feature, especially during these hot summer months when a locked vehicle gets really hot--the opportunity to cool it off a few minutes before driving is a welcome advance. Bryan has patiently answered all my questions, and he and I did a hands-on demo of folding down and moving the rear seats just this morning. He has volunteered to do an extensive "familiarity" explanation for all the new vehicle features, as soon as I take the time to go over to the dealership and spend 30-45 minutes with him. I strongly recommend Walker Honda for new car buyers, and if you are thinking about a Honda Pilot, you should definitely get a PIlot demo at Walker. At Walker, the phrase, "service after the sale" is not just a slogan; it is the way they conduct their business! Talk about service after the sale--circumstances left us in Baton Rouge on a weekend, donating our old Honda Pilot to my grandson to drive to school in his senior year at high school. Bryan drove our new vehicle to Baton Rouge and delivered it to us on a Saturday morning. That was WAY OVER, ABOVE AND BEYOND all expectations! Thanks, again, Bryan!
Several weeks ago I bought a 2025 Honda Pilot Touring
Several weeks ago I bought a 2025 Honda Pilot Touring Model from Walker Honda after owning a 2009 Honda Pilot since 2008. Oh, what a difference! I love the heads-up panel on the dashboard and the digital speedometer. The push-button transmission takes some getting use to, but it works very smoothly. Most impressive is the rear-view camera which is automatically engaged when the transmission is placed in reverse. The navigation system is a bit challenging at first, but I recently made a trip to New Orleans from Alexandria. With the GPS engaged, I was given voiced advice about upcoming turns at intersections well in advance, and the advice was timed to coincide with my travel speed. In short, I was led through a myriad of turns to reach my destination, but there was never any question about my next maneuver--I always had plenty of time to change lanes if necessary. Another great feature is the one which alerts me when another vehicle is traveling in my blind-spot: this helps to avoid lane changes at the wrong time. Perhaps the best feature of this purchase is the follow-up which I continue to have with the salesperson, Bryan Normand. In fact, I was at the dealership early this morning, and Bryan went over the remote-start procedure with me, which, by the way, is yet another great vehicle feature, especially during these hot summer months when a locked vehicle gets really hot--the opportunity to cool it off a few minutes before driving is a welcome advance. Bryan has patiently answered all my questions, and he and I did a hands-on demo of folding down and moving the rear seats just this morning. He has volunteered to do an extensive "familiarity" explanation for all the new vehicle features, as soon as I take the time to go over to the dealership and spend 30-45 minutes with him. I strongly recommend Walker Honda for new car buyers, and if you are thinking about a Honda Pilot, you should definitely get a PIlot demo at Walker. At Walker, the phrase, "service after the sale" is not just a slogan; it is the way they conduct their business! Talk about service after the sale--circumstances left us in Baton Rouge on a weekend, donating our old Honda Pilot to my grandson to drive to school in his senior year at high school. Bryan drove our new vehicle to Baton Rouge and delivered it to us on a Saturday morning. That was WAY OVER, ABOVE AND BEYOND all expectations! Thanks, again, Bryan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Not happy about my service
I purchased my car on 5/21/21 an my buying experience was ok. I’m really upset about how my repair needs are being handled not a happy customer.
Not happy about my service
I purchased my car on 5/21/21 an my buying experience was ok. I’m really upset about how my repair needs are being handled not a happy customer.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Worse experience ever I purchased a car June 17,2020 and...
Worse experience ever I purchased a car June 17,2020 and it didn't have good running air on top of the other issues I tried to over look, I took the car to get the air looked and they refused to fix it and told me nothing was wrong with it, all the dealers are concerned about is making a sale,because after that the staff was extremely rude and unfriendly,I ended up turning the car in and going somewhere else and they gave me a better deal and good running air.
Worse experience ever I purchased a car June 17,2020 and...
Worse experience ever I purchased a car June 17,2020 and it didn't have good running air on top of the other issues I tried to over look, I took the car to get the air looked and they refused to fix it and told me nothing was wrong with it, all the dealers are concerned about is making a sale,because after that the staff was extremely rude and unfriendly,I ended up turning the car in and going somewhere else and they gave me a better deal and good running air.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service!!!
amazing staff and amazing buying process. Simple and easy. Jessica Hampton was my sales rep and I would recommend her to anyone. And the manager, Eric is the best!
Great service!!!
amazing staff and amazing buying process. Simple and easy. Jessica Hampton was my sales rep and I would recommend her to anyone. And the manager, Eric is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Damber, thanks for your praise and kind comments about our team. We are happy to pass along the great recommendation to Jessica and Erick! If you have any further questions, please give us a call. We're always happy to help!
Buyer (Tiara)
Ms. Sheena was awesome., she helped in every way possible. She didn?t stop until the job was done n she was very honest about everything.
Buyer (Tiara)
Ms. Sheena was awesome., she helped in every way possible. She didn?t stop until the job was done n she was very honest about everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice dealership
I was in the market for a used car. They helped me look through a large inventory. They have several makes under their Walker name so it was a good mix of vehicles to look at.
Nice dealership
I was in the market for a used car. They helped me look through a large inventory. They have several makes under their Walker name so it was a good mix of vehicles to look at.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Erick Parks is a great salesman. All of my needs and questions were seen to. Walked out a happy new car owner.
Great experience
Erick Parks is a great salesman. All of my needs and questions were seen to. Walked out a happy new car owner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
John Wrubel is an efficient and caring salesman. He worked with me--along with the other members of the team--to get me into the vehicle I wanted. I drove away in a CR-V, and I was very pleased and satisfied with the entire experience.
Great Experience
John Wrubel is an efficient and caring salesman. He worked with me--along with the other members of the team--to get me into the vehicle I wanted. I drove away in a CR-V, and I was very pleased and satisfied with the entire experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experiance
Found my daughter a Pontiac G6 on cars.com, contacted salesman Derek Wooten. He was great, no nonsense, told him what I wanted to do and he was able to get me the deal I wanted, no back and forth...was even able to get me a lower rate. overall great experience and would highly recommend him to anyone. This is the first time I've walked away from a dealership feeling and knowing I got a great deal.
Great Experiance
Found my daughter a Pontiac G6 on cars.com, contacted salesman Derek Wooten. He was great, no nonsense, told him what I wanted to do and he was able to get me the deal I wanted, no back and forth...was even able to get me a lower rate. overall great experience and would highly recommend him to anyone. This is the first time I've walked away from a dealership feeling and knowing I got a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Could Not Be Happier
After 14 years of driving hand-me-downs and "beaters" (as Dave Ramsey calls them), my wife and I were able to purchase a newer vehicle that we both are proud to own and drive. From the moment we drove onto the lot to the time we drove away in our new to us 2011 Honda Odyssey EX-L, we were treated like a king and a queen. We could not be happier with the staff of Walker Honda and their assistance in making my bride a very happy lady. We strongly recommend this dealer for anyone looking to purchase a new or used vehicle.
Could Not Be Happier
After 14 years of driving hand-me-downs and "beaters" (as Dave Ramsey calls them), my wife and I were able to purchase a newer vehicle that we both are proud to own and drive. From the moment we drove onto the lot to the time we drove away in our new to us 2011 Honda Odyssey EX-L, we were treated like a king and a queen. We could not be happier with the staff of Walker Honda and their assistance in making my bride a very happy lady. We strongly recommend this dealer for anyone looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase