Reviews
I went to multiple dealers.
I went to multiple dealers. This dealership had the best can-do attitude, was very friendly and highly informed. Would not go to any other dealer from now on!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Mazda of Escondido and recognizing our team's effort. We appreciate your positive comments about our attitude and knowledge. Your continued preference means a lot to us.
We had a great salesman.
We had a great salesman. He was straightforward and efficient with our time. We worked out a deal on the phone so nobody's time was wasted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind feedback. It's wonderful to hear how our team helped streamline your purchasing process at Mazda of Escondido. Thank you for the 5-star review.
Not your average dealership
Our experience was great from the sales to financing department. Our sales agent Michael worked with us so we could get the car we wanted with no stress or pressure. There tends to be a lack of transparency with car dealerships but we felt as if they were very straighforward, reasonable, no games. At the end of the day we walked away with our dream car at a great price. Thank you, Michael and team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Cassie. Thank you for choosing Mazda of Escondido and giving our Sales Team such a wonderful review. We are elated that your purchasing experience with us was great and that our team provided a stress-free, very straightforward, and reasonable process. It is rewarding to see that you drove away with your dream car, and at a great price! We greatly appreciate your business, and it would be our pleasure to assist you with any future needs.
KathyH
The staff especially Jazper, were very friendly and went over backwards to find the car I wanted. Before my appt the dealership called and said the car I wanted to look at was just sold I was bummed but they quickly in one day found another make model car I was interested in needless to say I drove it home the same day. Excellent service!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your uplifting and positive review, Kathy. We're glad to see that our Sales Team here at Mazda of Escondido was able to find exactly what you wanted and provided you with friendly and excellent service. Congratulations on your new purchase, and we welcome you back anytime.
Great Experience
Normally, I'd much rather get a root canal than purchase a vehicle. This dealership was recommended by a friend. She was not wrong. This was the most painless buying experience that I've ever had. On top of being treated with respect, I was given a price and a rate that beat Carmax on an older vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us a five-star review. It is gratifying to know that you had a stress-free buying experience with our respectful Sales Team. We appreciate your business and look forward to seeing you again at Mazda of Escondido.
Top notch customer service!!!
Armando Huerta is amazing! This is the second time he helped us purchase a Mazda . We are very pleased with his kindness, honesty, patience, knowledge and excellent customer service! Thank you Armando !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful that you chose Mazda of Escondido. Congratulations again on your new Mazda, and thank you for your 5-star review! If you have any additional needs or questions, our Sales Department will be more than happy to assist you.
It was a nice experience.
Everyone was so nice and professional. Mazda is a beautiful car and I am happy with me choice. Thank you Armando for helping us choosing the right car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Nassrin. Thank you for this positive rating and review of your experience with our Sales Team. It brightens our day to see you had such a pleasant experience. We truly appreciate your business at Mazda of Escondido. Congratulations on your vehicle purchase and happy driving.
Ease and Grace
The salesman was helpful providing direction and support without being pushy, answering all my questions or finding the answers. I bought the car within an hour having found a vehicle that would serve me best but more importantly, because the staff were friendly and helpful. The closing was fairly simple and the financial manager helped with good decisions on financing and extended warranties. I was very pleased with the vehicle and the experience, especially after going to other dealerships with pushy sales tactics.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Laura. We strive to provide top-tier service to all of our customers and we're glad you experienced that. Thank you for the 5-star rating and we look forward to seeing you back again at Mazda of Escondido in the future.
Good Shiiiii
Great customer service and dealership with straight up pricing. My CX5 has been great great to this point! DICK IS THE MAN WITH THE MAIB ANSWERS AND CUSTOMER SERVICE WAS EXCELLENT FROM DICK!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us a review about your experience at Mazda of Escondido. We take our customer's comments seriously and would love to hear more about your visit. We are happy to learn that you are enjoying your Mazda CX5. Please don't hesitate to reach out if you need anything else. Have a great day.
Mazda Escondido is the place to go!
Great people at Mazda Escondido. This is our 3rd Mazda. Always been happy with build quality and reliability of Mazda’s. Dealership and personnel has always been top notch! Very personable and respectful of our time. I would definitely recommend this Mazda dealership to anyone looking for a Mazda. Ask for Ricardo! He was very helpful during our process! Thank you Mazda Escondido again for a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the purchase of your new Mazda! Our Sales Team is elated to have had the pleasure of providing you with a top-notch dealership experience here at Mazda of Escondido. Your thrilling review and recommendation are greatly appreciated by everyone here. We would love to provide you with more personable and respectful care for your future automotive needs.