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Herlong Ford

(1,137 reviews)
Visit Herlong Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (803) 262-4105 (803) 262-4105
Used (803) 262-4108 (803) 262-4108
Service (803) 262-4106 (803) 262-4106

Inventory

See all 159 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2011.
Since 1933 Herlong has committed to revolutionizing and legitimizing the new and pre-owned car business guided by the principles of trust and open information exchange. Our goal is to provide a truly unique and satisfying automotive purchase experience for every guest in every way. WE HAVE NO HIDDEN DOC OR PREP FEES!!
Serving the CSRA and surrounding area since 1933

Service center

Phone number (803) 262-4106

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herlong Ford from DealerRater.

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Was a great experience!

Was a great experience! Richard White was very helpful! The process was easy and no stress at all! Would definitely purchase a vehicle from them again!

Was a great experience!

Was a great experience! Richard White was very helpful! The process was easy and no stress at all! Would definitely purchase a vehicle from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Herlong Ford, Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very friendly service.

Very friendly service. Drove from Alabama and they had everything ready. Even wanted us to drive the car to make sure it's what we wanted and that everything was OK. It was a used car.

Very friendly service.

Very friendly service. Drove from Alabama and they had everything ready. Even wanted us to drive the car to make sure it's what we wanted and that everything was OK. It was a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

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This is the third vehicle we have purchased from Herlong

This is the third vehicle we have purchased from Herlong Ford. The dealership has always been very friendly and easy to deal with. Rick White was extremely knowledgeable and made our decision to purchase very easy.

This is the third vehicle we have purchased from Herlong

This is the third vehicle we have purchased from Herlong Ford. The dealership has always been very friendly and easy to deal with. Rick White was extremely knowledgeable and made our decision to purchase very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Eli was great!

Eli was great! They went above and beyond. They actually brought my van to me 2.5 hours away after an unexpected repair was needed right before my test drive. Would definitely buy from them again. Thank you.

Eli was great!

Eli was great! They went above and beyond. They actually brought my van to me 2.5 hours away after an unexpected repair was needed right before my test drive. Would definitely buy from them again. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This was an excellent experience.

This was an excellent experience. Not too pushy and willing to work with the price of the vehicle. Overall an enjoyable experience. I would recommend asking for Eli if you go.

This was an excellent experience.

This was an excellent experience. Not too pushy and willing to work with the price of the vehicle. Overall an enjoyable experience. I would recommend asking for Eli if you go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the

Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the reasons I am a dedicated customer. Exceptional Professionals.

Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the

Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the reasons I am a dedicated customer. Exceptional Professionals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great dealer and a great salesman, Fred Munns!

Great dealer and a great salesman, Fred Munns!! Would not want to buy anywhere else.

Great dealer and a great salesman, Fred Munns!

Great dealer and a great salesman, Fred Munns!! Would not want to buy anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Fantastic buying experience.

Fantastic buying experience. No pressure and staff was very knowledgeable and professional. Highly recommend giving them a chance.

Fantastic buying experience.

Fantastic buying experience. No pressure and staff was very knowledgeable and professional. Highly recommend giving them a chance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Andy, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

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Ms Jackie was patient and understood my needs, they also

Ms Jackie was patient and understood my needs, they also work hard hard to have everything fixed before I received my car.

Ms Jackie was patient and understood my needs, they also

Ms Jackie was patient and understood my needs, they also work hard hard to have everything fixed before I received my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Purchased a 2023 F250 and had it delivered only to find

Purchased a 2023 F250 and had it delivered only to find out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys location now they did pay for the front end alignment But wouldn’t make the key or send me another one also the salesman never called me to ask me how I felt about my .

Purchased a 2023 F250 and had it delivered only to find

Purchased a 2023 F250 and had it delivered only to find out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys location now they did pay for the front end alignment But wouldn’t make the key or send me another one also the salesman never called me to ask me how I felt about my .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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