Skip to main content

Meet Jim Foley

Jim Foley headshot
General Sales Manager
(72 reviews)
Industry experience 12 years
Dealership experience 12 years

Reviews

Ms Kim Herring made the purchase of my new Lariat

Ms Kim Herring made the purchase of my new Lariat painless. and was able to explained and show me all the uses of this great F 150.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

DOESNT DISCLOSE THAT THERE ARE SEVERAL WARRANTY LEVELS!

DOESNT DISCLOSE THAT THERE ARE SEVERAL WARRANTY LEVELS!!! I purchased a 2016 Chevy Colorado in December of 2024. At the time I purchased it was not disclosed to me that there were levels of warranty. I've had to pay for an EVAP leak, a New Battery, and now I can't control my settings on the touchsceen. I even spoke with the Warranty people myself who stated it was not covered due to me not purchasing the highest warranty. I spoke with the general manager, Jim Foley who stated that I knew and"My finance people are hungry and would have told you." After trying to work something out. I was rudely told by said manager, "I think you need to leave now." DO NOT BUY FROM THEM!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This dealership did not quit until they found the perfect

This dealership did not quit until they found the perfect work truck for my business with all the options I was looking for even though i had given up. The entire staff did a great job. I easily give them 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the second car that Jackie has sold me.

This is the second car that Jackie has sold me. Jackie took the time and remembered who I was. She was patient and kind. She's a good listener. So, when you go to Herlong for your next vehicle, ask for Jackie. Jackie you ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyers Beware!

Buyers Beware!! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,000 difference in pricing based on other local dealerships. However when we caught their mistake, the sales manager, Jim Foley, got upset and said they would not change the price at all. On top of that there was a major storm the night before and hail damage had occurred to most of the vehicles on the lot. They had called and offered to take $750 off the price and said there were 10-15 dings in the hood of the car. We showed up and immediately saw there were 50+ dings in the hood, there were almost the same on the roof, and the pillars/panels above the doors also had dings. This car would have been totaled by an insurance agent. We called them out on that as well, saying that the car should be priced much lower because the resale value will be tanked after the title/VIN search reports Hail damage and they admitted to our face "Well, that is only if we claim it on our insurance" which means they are not going to report the hail damage if they can just rip people off and sell the vehicles with a tiny $750-1000 "discount" Check this dealer out on BBB.com - they have 12 complaints open and only 1 resolved, as well has horrible reviews. This is the definition of a scam dealership, i hope this saves someone from the heartache of this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome service they answered all of my questions that I...

Awesome service they answered all of my questions that I had about the truck I would highly recommend them to my friends and family it was an all around great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Very good customer experience and service . Personnel...

Very good customer experience and service . Personnel were all very honest and helpful over the phone and in person. I was a distance customer and 100% of what I was told, promised and agreed to on the phone and by email was true in the closing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again! Take care!

Great Products! Great Service! Great People! Great...

Great Products! Great Service! Great People! Great Experience! What makes Herlong Ford a great dealership for consumers to shop is their staff go the extra mile to ensure customer satisfaction. Thank You Herlong Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's customer service! As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

The sales and finance staff were very friendly. I was...

The sales and finance staff were very friendly. I was able to locate my vehicle online, get a quick trade in value, and a fair putchase price in an afternoon. Everyone was more than helpful and I look forward to purchasing my next vehicle at Herlong Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Very attentive to my needs on a special order vehicle...

Very attentive to my needs on a special order vehicle Natalie my salesperson was very attentive and all in all from financing to purchase a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.