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HAUS AUTO GROUP

(524 reviews)
Visit HAUS AUTO GROUP
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
(330) 272-0166 (330) 272-0166

Reviews

(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HAUS AUTO GROUP from DealerRater.

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Flew in from Kansas City to pick up a car on a Saturday,

Flew in from Kansas City to pick up a car on a Saturday, Car was everything they said it was and Jo Williams was the Salesperson, she really cared, and everyone there seemed to care about their reputation. Great Experience, and they stayed late on a Saturday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place, great guys.

Great place, great guys. Second jeep I've bought there, had first one for 12 yrs. Highly recommended!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rusty car sold as “excellent” condition.

Rusty car sold as “excellent” condition. Rusty and crumbling rocker panels. Really disappointed really. Just make sure you get a PPI done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am from out of state purchased a vehicle without an

I am from out of state purchased a vehicle without an issue but after the sale there seemed to be a lack of communication what was going on with the vehicle and when it was going to be delivered that part could have been a lot been than what it was

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and are grateful for your feedback. It's great to hear that you had a positive experience with our service and that our team was able to deliver outstanding results for you. We apologize for any miscommunication on our end. We strive to provide excellent experiences for all of our customers. Please don't hesitate to contact us with any further concerns. Thank you for choosing Haus Auto Group and we hope to have the opportunity to serve you again in the future.

Very professional, the car purchase went very smooth,

Very professional, the car purchase went very smooth, answered all our questions and needs that we had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership ever!!

Dom was awesome! Best experience i everhad buying a car! He bent over backwards for me!! Made it so easy and quick!! I sure will only deal with them! All i can say is they ate awesome!! I highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Very smooth and great people,very easy dealing with Tom very professional, would recommend this dealership to anyone, they explain everything to you and was a total pleasure dealing with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Need a used car? Let me steer you to Haus Auto ...

The USS Onyx is a 2015 Chevy Sonic. She was purchased at the end of 2022 after the unfortunate demise of her beloved predecessor. I waited nearly 3 months to submit a review because I wanted to have some experience with the new vessel. I can now report I am very satisfied with both automobile and with Haus Auto Group of Canfield, Ohio. Sales rep Frank was, well, quite frank and fortright, no high pressure sales. Haus worked very hard to secure financing for me which could not have been easy in my circumstances. I am pleased with my lender Capital One, which was made possible by the efforts of Haus. And Haus' word is gold. Onyx was sold with a warranty and shortly after I took possession the water pump needed replaced. The repair was done quickly, professionally, and correctly as no other problems have arisen in vessel performance. The Haus property is clean, well lit, well maintained, in a good neighbourhood. I highly recommend Haus if someone needs a good gently used car at a reasonable price. Onyx is a good dependable car and I look forward to several years together with her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super friendly and easy to work with.

Super friendly and easy to work with. Allowed me to test drive and do a personal undercarriage inspection on their rack. Made the deal on the internet/email and closed it once we had done both of the above. Loving my car so far and would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you HAUS!

Drove over an hour to look at a car for my son, and I’m glad I did. Frank was super helpful and when it came down to it… they told me they fix a few issues I seen and deliver it to me when it was done… I was sold… Thank you Frank! We will be back next time we need another vehicle. ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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