Reviews
Service department is not the same as it used to be.
Service department is not the same as it used to be. They didn’t check the fluids like they said they did. My truck started over heating within hours of leaving the dealership. On many I other didn’t reset the oil light indicator. And most recently my oil is leaking after they changed the oil
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bought a F-150 (2018) from Wray Ford and within the first
Bought a F-150 (2018) from Wray Ford and within the first 24 hrs, it was shuttering like it was about to cut off, then the engine light stayed on, took it back and at first they wouldn't fix it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Great customer service salesmen & finance guys.
Great customer service salesmen & finance guys. Service department is hands down the best. All around great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bronco buy
I have bought several vehicles from wray ford the experience was wonderfull and service is awesome too as aways and my salesman Amos Meshell is the best in town
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melinda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
Eddie the Salesman
Eddie is a great salesman he went way and beyond, everyone was very friendly
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Stancy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Wray Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
WRAY FORD
I HAD A GREAT EXPERIENCE, WHEN PURCHASING MY NEW FORD ESCAPE. WALKED P, I MET AMOS MESHELL AS I WAS WALKING INTO THE DEALERSHIP. HE WAS VERY HELPFUL IN ME MAKING A DECISION OF WHAT CAR TO PURCHASE, VERY KNOWLEDGEABLE OF THE VEHICLE I DECIDED TO PURCHASE AND GUIDING ME THROUGH THE PROCESS. WITH AMOS AND WITH JIMMY HELPING ME WITH THE FINANCE OF THE CAR, I CAN SAY I WAS VERY SATISFIED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wray is a great place to buy a car!
Wray is a great place to buy a car! Josh was super helpful and made the buying process a breeze. No pressure buying and wonderful customer service. We will buy from Wray in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent attention to detail, kind representatives, the
Excellent attention to detail, kind representatives, the best car buying experience we’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wray Ford 2023 Ford Bronco Sales Review
Buying my ?23 Ford Bronco from Wray Ford in Bossier City, LA was as absolute painless and pleasant experience. Mrs. Karen was a joy to to business with and look forward to dealing with her again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brandon, thank you for your kind review; we are happy to pass along your comments to the team here at Wray Ford Inc! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
This dealer is easy to work with and made this purchase
This dealer is easy to work with and made this purchase quick, easy, and painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car