Ravenel Ford

We traded in our 2006 for a 2020 Ford F-150 on the lot. Excellent Sales staff, including our Salesperson Austin. Quick experience, hassle free, and we would definitely recommend Ravenel Ford for your next purchase. We will buy here again!

I purchased 2017 Ford Explorer. The sales staff was excellent. The vehicle needed some repairs which they did. I would buy another vehicle from them and although they are no local, am willing to drive there for repairs because of their excellent service. They are a small, no pressure dealership......what a breath of fresh air.

Deb wanted me to pay for a tire even though I had the tire plan. When I told her we don’t need the new tire because we had just traded the vehicle she said “You can’t do that!”. I again said we traded the vehicle and don’t need the tire anymore. She said “Well we’ll just eat the cost!”. I told her I didn’t think she was understanding what I was saying. I thought I was being clear. There was an audible HUFF and she HUNG UP ON ME!!!!!!! Let that sink in!!!

Deb (Service Manager) first wanted me to pay for a tire covered under the tire plan. Told her we traded the vehicle and no longer needed it. She said “You can’t do that!!”. She then said that “Well we’ll eat the cost!”. I said it seemed she didn’t understand what I was trying to say. There was an audible “HUFF” then she HUNG UP ON ME!!! Let that sink in!!

Had a great experience with my purchase today. Excellent customer service. Will recommend this dealership to others. Well worth the drive from Summerville. Would purchase here again.

"Excellent Experience!!" - It was an excellent experience purchasing a car from Ravenel Ford!! I would absolutely recommend them to friends and family. Tommy Holston was not pushy and never made us feel like we needed to purchase one specific truck. He was willing to help us find the best truck that fit our needs. He was also very knowledgeable about the vehicles that they were selling. We never experienced any situations where he needed to go and ask "the boss" for a price of the deal. The prices on their website are accurate and they only try to get you a lower price if possible. Overall it was such a relief to work with a dealership that cared about the customers and wanted to ensure that the customers were getting the vehicle that was best for them.

Thank you Rob Marchant for your amazing service from start to finish, we feel you went above and beyond to help get us settled in our truck. We felt welcome from the moment we set foot in the dealership, while we were there all staff acknowledged us to make sure we were comfortable while we waited for paperwork. We will be repeat customers for sure, highly recommend!! Thank you again Rob for working so hard for us, we appreciate you!!! Enjoying our Ford F250

I was most impressed with how easy it all was. Everyone was respectful and courteous and I was particularly impressed with how hard they worked to get the best credit rate possible.

Robert was fantastic- did what it took to win my business and will definitely use them again! I enjoyed the ease of doing business and are not hard sellers.

Tuesday, June 18, 2019, I stopped into Ravenel Ford to look at used pickup trucks. I was met by a gentleman named Shulton Blanding. Not only is Mr. Blanding very personable, he is extremely knowledgeable. He answered all my questions and calmed my concerns. Everyone on the sales team (including the owner, Mr. Marchant) stopped by to greet my wife and myself. There was no pressure to buy. The entire experience was very pleasant. The salesman could have pressured me into purchasing a more expensive vehicle, but he took time to determine exactly what would make me happy and would fit my needs. I would recommend Ravenel Ford to anyone looking for a positive buying experience. If you visit them, ask for Mr. Blanding. He will brighten your day. To the entire Revenel Ford team, I want to say Thank You for the absolutely best car buying experience I have ever experienced. The team comraderie reminds me of a very close-knit family, and I am looking forward to visiting them for all my vehicle service needs. Jerry W Taylor North Charleston