Joe Cooper Chevrolet

We worked with Brandon Lewis when purchasing our Blazer EV. He was extremely helpful and patient when answering all of the questions we had about transitioning to a full EV. Once we decided that the vehicle was going to be compatible with our daily routine, Brandon took our deposit and again went above and beyond making sure everything would be ready to go when we arrived from Michigan. 1000 miles and 18 hours worth of driving later, I pulled into Joe Cooper Chevrolet to be greeted by Brandon as soon as I walked in. We took a quick tour of all of the amenities the dealership had to offer and then proceeded to start the paperwork for our new vehicle. While signing paperwork, Brandon was making sure to explain what every signature and initial pertained to, going into more detail whenever I asked. Once completed I sat down with the financing manager who provided me with my final rate, as well as finalizing the required paperwork. We went over and confirmed what was previously discussed with Brandon and before I knew it we were finished and ready to start heading back to Michigan. Overall this was the smoothest dealership experience I have ever had purchasing a vehicle. I never felt pressured to purchase any of the available packages or services, although they were explained in enough detail to allow me to make an informed decision. I really did appreciate the effort put into our transaction by Brandon and the rest of the staff at Joe Cooper Chevrolet. They will be my first call whenever we need to purchase a new vehicle going forward.

I was warned… I should have listened. I’m new to the area, and several people cautioned me against taking my truck to Joe Cooper in Shawnee for service. Bottom line: I paid $800 for a repair. They did not fix it. They kept putting me off to make it right, claiming they were too busy to get me in. I could not wait any longer and asked for a refund. They refused. They said I have to pay even though they did not fix it. Beware, Joe Cooper has a policy of no refunds with the credit card companies, so you cannot even dispute the charge with your credit card. Do not go to Joe Cooper in Shawnee for service. You will regret it.

I had an oil change and needed to buy a part (glovebox) for my vehicle. Setting up the appointment for the car to be serviced was easy and the person I spoke with on the phone was very courteous. I had originally ordered a glovebox from a local OKC dealership. But I called Joe Cooper and they were able to get it for half the price of the other dealership!

2023 Chevy Traverse with 16,000 miles needed the Evap Cannister replaced. The vehicle was under warranty but after they inspected it, I had to pay for it because they said there was a hole in it and therefor it was a road hazard and not under warranty. I kept the part to get a second opinion and if it differs, I'm going to small claims court.

Great job and customer service. Every time. I love the Joe cooper oil change deal.

Came to this dealership to look at this Jackie Cooper "certified" Cadillac. was told it had been through their "reconditioning" department. What a joke. The car had three different types of tires and two of them were bald. Display was cracked and non-working. The car was the only dirty one on their lot. I had to ask for it to be washed. (This Cadillac dealership has their own car wash). They were purposely keeping it dirty so all of the body damage couldn't be seen. (Never buy a dirty car). Told the sales manager I wasn't interested in it. He showed me another Cadillac on his phone but said I couldn't look at it. "It was at their reconditioning department in OKC". Their reconditioning department turned out to be Jackie Cooper BMW in Edmond. I called them to see if I could go by and look at it. I was told this car had significant hail damage and a broken display. The salesman's told me "Shawnee Cadillac tried to dump it on us and we are sending it back to them". This is the only honest statement I heard from Jackie Cooper Auto. Two days later Jackie Cooper Cadillac in Shawnee called me to tell me the car was back from reconditioning and ready for me to view. These people would just as soon lie as tell the truth. I ended up by a new Cadillac from another Cadillac dealer. Buy from anywhere but here.

Doing business with Joe Cooper Chevrolet is a pleasure!! Staff is always friendly and helpful!! Services are above and beyond!!

Gage is a pleasure to work with! This is the second vehicle we've purchased with him and we look forward to doing more business with him in the future. Joe Coopers of Shawnee have great inventory to choose from and have made us feel like we are being treated fairly/getting the best deal. Thank you!

I went in for an oil change. It was easy to schedule my appointment on the app, and they were very nice considerate. Did a good job all in one hour.

Purchased a “Joe Cooper Certified” Cadillac suv. The “certification” is described as “a multipoint inspection performed by our expert team right here in our service center. We check items such as tire tread depth, engine performance, battery life”, etc. “Certification” comes with a 3 month “limited” warranty. Less than a week later and I have to buy an almost $300 battery. Batteries, though allegedly part of the rigorous inspection process, are not covered for even a week. They also try to sell you a $7k extended warranty through a company also owned by Joe Cooper, and charge $695 doc fees, among other shenanigans.