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Leith Volkswagen of Raleigh

(1,670 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Raleigh from DealerRater.

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Excellent car buying experiance

My wife and I would just like to say that this team at Leith VW really makes you feel like family. They are not pushy, they answer all of your questions and do not make you feel rushed. We have purchased a couple vehicles rom them over the years and will continue to do so in the future. Thanks Again~

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, you ARE FAMILY to us. Please stay safe!

Enjoyed coming to this dealership to buy my car....

Enjoyed coming to this dealership to buy my car. Atmosphere is great, fun and relaxed. Aralei is amazing. This is the second time I have bought a car with her help. She's very attentive, follows up and has checked in a few times to see how we are doing with the car. Will definitely be back when I need another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with this dealership. It started...

Had a great experience with this dealership. It started with Tara online and finished with Aralei at the dealership. Would definitely recommend this professional staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience working with Aralei and her...

Great car buying experience working with Aralei and her team! She made it a very easy going and quick visit. I will be referring all friends/family to Aralei at Leith Volkswagen Raleigh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best Customer Service I have ever experienced

My greatest fear for going to a dealership was fear of meeting a fast talking Salesperson and also a fear of being pushed to make quick decisions. When I first stepped foot at Leith Volkswagen of Raleigh NC on Thursday March 12, 2020 after I felt and made a decision that my old car was no worth fixing and thereby went to look for my future car, I was approached by a calm, respectful, polite and knowledgeable Salesman name Troy Haynes. He made me feel very relaxed, not pressured and at the same time systematically furnished me with relevant information for the type of car I was looking for and much more about VW cars and specifically my car that I did not know. Volkswagen of Raleigh was actually the first 4 of several dealership stops I had on my list for car shopping but with Troys Knowledge and Professionalism, Leith Volkswagen of Raleigh became my 1st and last stop for car shopping. I purchased a clean 2016 VW PASSAT on Saturday March 14th two days later which looks like a new car and I have absolutely no regret. 4 days after I purchase my car, There seem to be a slow leak from one of the tires which I brought to Troy's attention around 7:15 PM on Wednesday evening and he advised me take it to the Services department first thing the next morning. To my surprise, Troy volunteered to come to work that morning to take my wife to work since she was the one using this car. My wife drove this car and I drove the other car and I then went to work without getting late for work. I have never in my life experienced such an exceptional Customer Service. I recommend leith VW of Raleigh for your next car purchase and services and I know this because I have been servicing my car there for the past 3 years with no issue. Thanks Troy Haynes, You are a very good man and I hope that you are being reasonably Paid at Leith VW of Raleigh North Carolina. The Finance Person was also great and he told me about the IAS protection. Special Note: Many thanks to the Service Manager Adam Ridge and Joe Mello. They truly had my car Service needs at heart. Great people. I feel blessed !!!! James, Raleigh, NC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very pleasant experience at Leith Volkswagen of...

I had a very pleasant experience at Leith Volkswagen of Raleigh. Mike and Troy made the car buying process very smooth. Every employee I came in contact with was courteous and professional. I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Incredible place to buy a new car, Travis was great with...

Incredible place to buy a new car, Travis was great with taking care of us at all times and everyone else super friendly. I'm a very happy camper with my new VW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am a long time VW driver. The staff at Leith VW of...

I am a long time VW driver. The staff at Leith VW of Raleigh has always gone above and beyond my expectations. Love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dads car

Car repair is terrible! This actually was not terrible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From the minute we walked in, we were greeted with a...

From the minute we walked in, we were greeted with a smile and treated very well. Michael was a pleasure to work with. He was knowledgeable, friendly and honest. They worked with us to make a deal and we ended up with a beautiful new car. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are glad you had a good experience.