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Team Honda of Baton Rouge

(362 reviews)
Visit Team Honda of Baton Rouge
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (225) 590-8042 (225) 590-8042
Used (225) 590-8089 (225) 590-8089
Service (225) 590-8035 (225) 590-8035

Reviews

(362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Honda of Baton Rouge from DealerRater.

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Went to purchase my 3 new vehicle with them but when it

Went to purchase my 3 new vehicle with them but when it came for my trade they wanted to give me very little without looking at my car but then Angie the internet person said bring it to carmax and let them appraise it then bring me there appraisal paper showing me what it was worth. After I refused to go to carmax she then told me to bring it back so now they could look at it to give me a value of my car. Very disappointed on the personal team has on there staff. I would of been satisfied if Angie would of told me to go to another dealership for my 3 new purchase instead of telling me to go somewhere else for a appraisal. STEVEN MARCOTTE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Consumer response

Whent to purchase my 3 new vehicle with team but gave me a low trade in number then Angie the internet person told me to bring it to car max for them to appraisal it but when i refused to go she said bring it back in so they could look at it to give me a appraisal value. That's not the way to treat a loyal customer. I was going to buy my 3 new vehicle with them. Something has changed at team that they need to evaluate there employees or they will start to loose there loyal customers . I hope for team honda this doesn't happen often. Just couldn't believe this happened at this place cause my first 2 purchase was so very friendly and they was willing to do what they can for a sale where both parties where satisfied. I hope someone at upper management will look in to this so it will not become a new normal. STEVEN MARCOTTE

I had the best experience buying a used car without any

I had the best experience buying a used car without any head games. Carolyn, the internet sales person was helpful, responded quickly, and was a pleasure to deal with. and Brandon Mitchel, her associate, brought everything to a close without and hiccups. Everything was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had the best experience buying a used car without any

I had the best experience buying a used car without any head games. Carolyn, the internet sales person was helpful, responded quickly, and was a pleasure to deal with. and Brandon Mitchel, her associate, brought everything to a close without and hiccups. Everything was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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It was a wonderful pleasure working with honest sale reps

It was a wonderful pleasure working with honest sale reps for a change. Not often you find an awesome sales TEAM... Not saying sales person, but the TEAM. They worked together to put a fabulous deal. My sales person ( Donovan Coleman ) had a wonderful attitude and personality. Sum it up from sales manger to finance, they are fabulous!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommended.

Highly recommended. Great people great service. Sam Rawashdeh is great to work with. He went above and beyond to secure my vehicle. Sam kept in touch with me and answered everytine I called. Kept me well informed along the way about timing and the next steps. One thing I must mention is when i arrived to finish off the deal Sam was at the door waiting on me. He recognize me from a distance, came to me and got started with the paperwork. That's a great salesman. A great friend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So happy I have joined the Honda Team!

So happy I have joined the Honda Team! Ms.Kiara was phenomenal!! She helped me pick a car that fits me perfectly! Everyone was so friendly and welcoming as well. I love my new Honda family🩷

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience!

Excellent experience! Was able to complete the purchase with no problem or issues. I’ll remember them if I need to make another vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is a large dealership and very busy.

This is a large dealership and very busy. The internet sales contact (Cady) was very attentive and personable. I was buying a Certified pre-owned Honda Ridgeline and took a bus from Mobile to Baton Rouge. A salesman (JB Brown) picked me up at the bus station, brought me to the dealership, and showed me the Ridgeline that I had come there to look at. The whole experience was easy and proffesional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service!

I was impressed with Charles Holmes’s promptness in fulfilling my request as to the kind of vehicle I wanted. Within 24 hours, I was leaving the dealership in a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A great car shopping experience

We went in to shop for a new car. Mr. Tim Fontenot was our salesman. He showed us around, never being pushy. We saw a Honda HR-V that we were interested in. We took it for a test drive. Beautiful vehicle. We went in with Anthony Hall the finance manager. He got us into that car. We were treated very nicely and everyone made sure we were pleased with our purchase. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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