Reviews
Write a reviewMr Dale Jarvis
The problem I had with the whole experience was the time factor. My Van was in their shop for over six weeks.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Never buy a used car
I recently made my first adult purchase. I purchased a 2011 Kia. I have had nothing but issues with the car. I have taken it to the dealership numerous times only to be told nothing is wrong with it. Cars do not make screeching noises and be ok. My buying process was smooth and easy. Just wouldn't buy another Kia or another used vehicle from them. I have purchased cars in the past and never had any issues.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing this recent experience with us. We are disappointed to learn that you have not been completely satisfied with you vehicle and we would like to discuss how we can assist you in this matter. Please give us a call at (570) 888-2366 at your earliest convenience. We hope to hear from you.
William's Ford Lincoln Dealership Athens , PA
Very pleased with sales person and overall car dealer's non pressure when looking at cars
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
My new truck
This is the 3 vehicle I have purchased from Williams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Drew, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Williams Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Williams ford - f150
Service was reasonably quick. On wheel alignment, should only pay for wheels that needs adjustment, front or rear.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good deal
will tell latter , haven't gotten my spare key yet.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great job
the work was done in the time that I was told,the staff explained everything in a way that I under stood it. very good job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Mike, we are happy you had a pleasant experience at our dealership. Drive safe, and we'll see you on the road.
Great service
I own a Lincoln MKZ. I was having trouble with a noise in the front end. The staff was very helpful and the service was wonderful. I would recommend them to any of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Friendly.timely .informative.Thank You for excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Williams Ford Lincoln. We greatly appreciate your business, and thank you again for the review!
Sales and Service
I was in the market for a newer/used Ford SUV. I compared prices all over the place and Williams Ford had the best price. Once the purchase process moved forward, the SUV needed a few adjustments and it went into the service department. The Service department took care of all the issues and made sure I was 100% satisfied before I took ownership of my vehicle. If you are in the market for a Ford, This is the place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase