Reviews
Fantastic Experience! Customer service ++! Mike...
Fantastic Experience! Customer service ++! Mike Pennington was friendly and professional and made the process easy and enjoyable. We will definitely return for our next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Professionalism and Experience Seriously Lacking at Autoflex
Simply put, my buying experience with Autoflex was so unprofessional and agonizing, that I finally gave up a week into the journey. My "salesperson" took my information, promised a follow-up call that afternoon and then disappeared for 3 days. I requested a different salesperson but was re-directed back to salesperson #1. Despite articulating the three makes/models of cars i was seeking, I was continually presented with options that fell outside my parameters. Even after clarifying that I was not interested in a particular make/model, my salesperson wouldn't give up--saying that it was the best value on the market. After a week, I still did not have a firm quote on a car and was told three different amounts for a downpayment--not three options but rather just one option--with varying amounts. My salesperson could not articulate the differences between leasing and buying and could not explain the details of the Flex Buy program. In short, the experience was a complete waste of my time, and I caution any buyers to consider other options (there are many) before choosing Autoflex
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
Professionalism, expertise and excellent service by Eric...
Professionalism, expertise and excellent service by Eric made the entire process comfortable and a pleasant experience. I would give 10 STARS if I could. I highly recommend him and this company. He's very honest and answers all your questions. Me and my mother walked out a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
HAPPY
We are so happy and pleased with the end result of our transaction with Eric. He definitely worked his magic and got so much done for my husband and I. During these times, it's hard to experience good positive things but Eric made it happen for us. Thank you for being our car guy for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Eric tremendous help
Eric was willing to work around my tight schedule.He was able to accommodate my request even after we changed the plan a couple of times. He is a huge asset to the company and I will be recommending . It is very hard to find customer service like this these days .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
eric has a customer for life. this guy gets it done - we...
eric has a customer for life. this guy gets it done - we told him our situation, what we needed in a vehicle and he got done.. if you want to check mark every single thing off the list in your car search, go to eric!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Autoflex makes it easy to buy a vehicle. Hassle free very...
Autoflex makes it easy to buy a vehicle. Hassle free very knowledgeable about vehicles and very helpful salesmen. I highly recommend using autoflex for purchasing or leasing vehicles. Thank you Russell I love my new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Everyone at this dealership was very nice. We worked with...
Everyone at this dealership was very nice. We worked with Eric Ariola who was very amazing. Great with our little ones who were getting fussy half way through the process. Also, he answered our questions without getting us confused like other salespeople. We told him what we were looking for, and he delivered. Definitely found our car guy from here on out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
AutoFlex is 1st class! No hassle like you get at a...
AutoFlex is 1st class! No hassle like you get at a dealership. Service is awesome, they gave me the most for my trade and a great deal on a new ride which I love. Thank you, Ricky!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
I highly highly recommend Eric! He was so helpful and...
I highly highly recommend Eric! He was so helpful and very very nice! he helped me get my car new car quick! I will never go through anyone else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer