Reviews
Always a great experience and very professional team,
Always a great experience and very professional team, gave me a great deal on my new truck 🛻
Always a great experience and very professional team,
Always a great experience and very professional team, gave me a great deal on my new truck 🛻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and helpful staff always.
Friendly and helpful staff always. Told me it may take a day to get fixed and was done within a few hours!
Friendly and helpful staff always.
Friendly and helpful staff always. Told me it may take a day to get fixed and was done within a few hours!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman was knowledgeable, friendly and honest.
Salesman was knowledgeable, friendly and honest. No hassle. No xx. Enjoyable experience. Worth a trip to the Northshore.
Salesman was knowledgeable, friendly and honest.
Salesman was knowledgeable, friendly and honest. No hassle. No xx. Enjoyable experience. Worth a trip to the Northshore.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant, informative and willing to spend time with you
Pleasant, informative and willing to spend time with you to explain what you are about to spend.
Pleasant, informative and willing to spend time with you
Pleasant, informative and willing to spend time with you to explain what you are about to spend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They made buying a vehicle easy!
They made buying a vehicle easy! No hassle!! No stress! I was able to get the vehicle I wanted without pressure!
They made buying a vehicle easy!
They made buying a vehicle easy! No hassle!! No stress! I was able to get the vehicle I wanted without pressure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was told that I needed a fuel pump control module.
I was told that I needed a fuel pump control module. They said it was broken when it was telling them low fuel pressure. They said I needed this part.. They installed the part & it had the same code. Now they installed the fuel pump and it cleared the code. So I'm from out of state & they ripped us off . Driver took module with him & test proves that part is good. Oil change and fuel pump & module cost 2100.00. This should have only been about 1000.00 total with no module. Took them a week to repair truck on top of that. The next day check engine light came back on. The connection for the return line came loose and we had to repair their repair.
I was told that I needed a fuel pump control module.
I was told that I needed a fuel pump control module. They said it was broken when it was telling them low fuel pressure. They said I needed this part.. They installed the part & it had the same code. Now they installed the fuel pump and it cleared the code. So I'm from out of state & they ripped us off . Driver took module with him & test proves that part is good. Oil change and fuel pump & module cost 2100.00. This should have only been about 1000.00 total with no module. Took them a week to repair truck on top of that. The next day check engine light came back on. The connection for the return line came loose and we had to repair their repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department and mechanics at Bill Hood
The service department and mechanics at Bill Hood Northshore are the best of the best. Would not let anyone else work on my car. Thanks for the outstanding service.
The service department and mechanics at Bill Hood
The service department and mechanics at Bill Hood Northshore are the best of the best. Would not let anyone else work on my car. Thanks for the outstanding service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership.
Great dealership. Nice people, courteous, & helpful. Sorry that’s all I can think of at this time
Great dealership.
Great dealership. Nice people, courteous, & helpful. Sorry that’s all I can think of at this time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesperson and everyone we worked with were super
The salesperson and everyone we worked with were super friendly and accommodating. Brad “Pitt” even bonded with my 9 year old son over racing. Overall, a great experience.
The salesperson and everyone we worked with were super
The salesperson and everyone we worked with were super friendly and accommodating. Brad “Pitt” even bonded with my 9 year old son over racing. Overall, a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and super quick.
Great service and super quick. Clean waiting areas. I have used the service center twice and both great experiences
Great service and super quick.
Great service and super quick. Clean waiting areas. I have used the service center twice and both great experiences
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair