Reviews
Write a reviewLove my Kia dealership in New Iberia Louisiana
Right from the purchasing of my Kia my experience has been wonderful. I feel pampered and like a special guest at each service appointment. Met at my car, seated in an immaculate waiting area with beverages and snacks available. internet, television the whole set up. Friendly staff - nobody walks by without acknowledging you either. Truly makes a relatively mundane chore pleasantly memorable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Every thing fall in like customers like me love jp
I my my self been customer at jp for 20 years have had no word to explain how good and clean every service and visit I have done here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Went in for oil change, was taken right away and did not have to wait very long. Very courteous and professional service advisers!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place
Great place. Good service. Nice peoole. Good vehicles. I think most would be happy coming here to purchase a vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Staff
The staff was awesome!! They were extremely helpful and understanding. We went to.several dealerships, but JP Thibodeaux is the only dealer who gave us an amazing deal!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marvin and Jovita's buying experience
the personal atmosphere you invited us into for our time with you We felt we were involved with family not a sales. Very comfortable and super nice accommodations
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service
I love the way crystal touchet the advisor took great care of me....the thing for me is not buying the vehicle...it is the service that follows. Service after the sale is what's important 2me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda Service
Very efficient in that they explain what is going to be done to your car and the cost of the services. They explained the results of the service and went through the checklist.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change / tire rotation
The multi-point inspection indicating some preventative maintenance needs. All maintenance needs listed and I picked those I wanted the dealership to perform. No pressure to preform any more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior Service
Service techs keep me informed during the process and quality of the work being performed is above average and the staff are very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase