Reviews
Write a reviewGreat experience!!
Purchased a truck from Shane Dorn last week, his knowledge, friendliness and willingness to work with us was exceptional. We would and have already recommended Shane and Truckmasters to a few of our friends who are looking. Great Job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer!!
Would like to say this was probably the easiest buying experience I've ever had from start to finish! I called looking for specific truck and Shane took great care of me and found me the exact truck I wanted! Financing was easy and we were in and out in less the 2 1/2 hours!! Thank you TruckMasters!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome dealership!!
Stopped in looking to upgrade my truck! Was greeted by a salesman named Shane you was very knoweadable and great to deal with! Just want to thank you guys for making car buying enjoyable! If you are looking for a good deal and friendly inviorment go see Shane at Truck Masters!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice and Easy
I drove into town to pick up a Jeep and was greeted by a nice young man by the name of David at Truckmasters. The process was quick and painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Purchased my new 2011 Chevy Duramax on Saturday and I can't say enough wonderful things about this dealership! Shane was out salesman and really newnhis inventory! We have two kids and we was patient and got us in and out without all the hassle! If you are looking for nice trucks, go see Shane! Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Shane @ Truck Masters
Was looking for a Ford diesel online and called and spoke with Shane. Very informative and knowledgable on all the diesels. We drove down and we were in and out in 2 hours. No high pressure sales and very friendly staff. Thank you everyone at TruckMasters.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truckmasters, Phoenix az
I came in to look for a truck to haul my travel trailer and was met by Shane Dorn at the door. Shane showed me around the lot after I told him what I needed and he suggested I take a closer look at a GMC Sierra with very low miles. I took it for a test drive, liked what I saw and after some pleasant bantering we agreed on a price. I would say dealing with Shane and all the rest of the crew at Truckmasters it is probably one of my best experiences in vehicle buying. I have already recommended them to friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truckmasters Phoenix - Great Experience
I contacted David Harvey at Truckmasters for my 19 year old son who is a first time car buyer. My son kept bugging me about getting an auto loan but I wasn't sure how to go about getting him into a loan without a co-signer, very little down, lack of credit history but with a decent interest rate. My son has good credit but it's new credit so I didn't want a dealer to send his credit ap to 15 different lenders. David talked me through the process, explained they work with several lenders with great first time buyer programs and felt that one in particular might be a good fit. I felt confident that Truckmasters would take care of my son so I sent him in ? after all we are not obligated to buy anything . We were shocked that the loan approval came back with 4.5%. They had the bank approval already at set terms so we didn?t need to worry about anyone calling us later and saying the deal didn?t get approved or they needed more money down. Truckmasters did everything they said they would. It helped that we did not expect a first time car buyer to walk out of there with a $50,000 lifted truck but Truckmasters (David & Lance) got my son into the perfect starter truck with only 60,000 miles. Perfect first truck at a low payment and something he can customize himself or pay for a year and then go back to Truckmasters with a trade in. Car buying experiences are never fun or easy but Truckmasters really did make it a smooth process. It made Mama happy and they took care of my son.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truck Masters
In my dealings with Truck Masters I was able to put together a deal that was within $200.00 dollars of what I was looking for. My purchase was a 2006 dodge Ram 2500 HD diesel having 75,800 miles. if you are looking for a good used truck the one that I purchased was in very prime shape. Dave (salesperson) and Lance Zajcew (sales manger) where great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I found exactly what I was looking for at Truck ma
TJ the salesman was VERY knowledgeable about the vehicles and helped me get exactly what I have been looking for. I would like to do all my future vehicle purchases ther at truck masters. Thank you Truck masters!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase