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Meet Jake Arena

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Client Advisor
(7 reviews)

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Reviews

The team at coastal was so efficient in getting me my car

The team at coastal was so efficient in getting me my car and even worked to get a lower rate that I had seen at another dealership. They worked to get through the financing quickly as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you lindsey.hapopian, We're glad you had a good experience working with Jake and our sales team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

Great experience.

Great experience. Hassle free and very happy with our 2025 Altlas. Will send anyone in the market for a new car to Coastal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you kconn819, We're glad you had a good experience working with Jake and Joe and our sales team at Coastal VW, We appreciate your business and look forward to working with you again. Enjoy your new Atlas !!

Excellent Service all around.

Excellent Service all around. Our sales associate was Johnny Walker who was great. He made the whole process of buying a car easy and pretty seamless from start to finish. We had a light come on and their service department made the appointment at our convenience had a tire sensor replaced and out the door in just under an hour. 10/10 recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you msmedeiros024, We're glad you had a good experience working with Johnny and our sales team at Coastal VW. We truly appreciate your business and look forward to seeing you again!!

courteous helpful and will help asnut pertains to service

courteous helpful and will help asnut pertains to service and price. strongly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Erinandsteve, For sharing your positive experience with our sales team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

I highly recommend Coastal Volkswagon.

I highly recommend Coastal Volkswagon. Matt in management, Jake in sales, Ron in finance, John and the service team are all exceptional! I had an excellent experience. They are a class act dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you mich.mbm1, We're glad you had a good experience working with Jake and our sales team at Coastal VW, We truly appreciate your business and look forward to seeing you again , Enjoy your new car !!

Our car buying experience was very cordial & seamless.

Our car buying experience was very cordial & seamless. All of the personnel we spoke with were helpful & engaging. We love our VW Atlas! Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you robvin44, for sharing your positive feedback with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

Very helpful .

Very helpful . Good follow up. Good customer service. New England Patriots need a better defense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you flemieux0, We're glad you had a good experience working with Jake and our sales team at Coastal VW, We truly appreciate you business and look forward to working with you again. Enjoy your new ATLAS !!