Reviews
Nice service staff, easy appointments scheduling,, issues
Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them!
Nice service staff, easy appointments scheduling,, issues
Nice service staff, easy appointments scheduling,, issues were promptly and accurately addressed. Will continue with them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is always, respectful, very
The service department is always, respectful, very friendly, very nice. They greet you when you walk into their area.
The service department is always, respectful, very
The service department is always, respectful, very friendly, very nice. They greet you when you walk into their area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was quick.
Service was quick. Service representative was kind and helpful. I was very pleased with the discount that was offered through my email
Service was quick.
Service was quick. Service representative was kind and helpful. I was very pleased with the discount that was offered through my email
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service was great, sale person kept me informed what was
Service was great, sale person kept me informed what was going on my wait time was not long, waiting area was clean nice dealership. I
Service was great, sale person kept me informed what was
Service was great, sale person kept me informed what was going on my wait time was not long, waiting area was clean nice dealership. I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service was quick and Friendly.
Service was quick and Friendly. They were timely on their service and the added drink station (coffee and tea) was a added bonus that made the wait more enjoyable
Service was quick and Friendly.
Service was quick and Friendly. They were timely on their service and the added drink station (coffee and tea) was a added bonus that made the wait more enjoyable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Victor was the best service rep U could ask for.
Victor was the best service rep U could ask for. He will ensure I return to this location again and again. Polite and on top of everything.
Victor was the best service rep U could ask for.
Victor was the best service rep U could ask for. He will ensure I return to this location again and again. Polite and on top of everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Quick and great customer service especially my advisor
Quick and great customer service especially my advisor Victor. He listens to my concerns and offers the best results and never any unnecessary services.I only get my car serviced from Bohn.
Quick and great customer service especially my advisor
Quick and great customer service especially my advisor Victor. He listens to my concerns and offers the best results and never any unnecessary services.I only get my car serviced from Bohn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! If you have any further questions, please give us a call. We're always happy to help!
Mike my service representative was the best 👌.
Mike my service representative was the best 👌. He kept me updated every step of the way.
Mike my service representative was the best 👌.
Mike my service representative was the best 👌. He kept me updated every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Group 1 Toyota West Bank! Please let us know if there is anything else we can do for you; we are more than happy to help!
My service technician, Tyler is always friendly and
My service technician, Tyler is always friendly and courteous. He keeps me informed of the progress of the repairs. The whole team is courteous every time I go in! The waiting area is clean and comfortable.
My service technician, Tyler is always friendly and
My service technician, Tyler is always friendly and courteous. He keeps me informed of the progress of the repairs. The whole team is courteous every time I go in! The waiting area is clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rose, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
My experience today started out negative but ended up
My experience today started out negative but ended up positive. I had an appointment for 9:14am and I was greeted by my service advisor. I got my rear brakes done. Time management was satisfactory aa I waited. The service was excellent and I received my paperwork. Everyone was very nice and accommodating.
My experience today started out negative but ended up
My experience today started out negative but ended up positive. I had an appointment for 9:14am and I was greeted by my service advisor. I got my rear brakes done. Time management was satisfactory aa I waited. The service was excellent and I received my paperwork. Everyone was very nice and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joel, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.